Service Technician - South West

TN United Kingdom; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in security solutions is seeking a Service Engineer to join their team in London. The role involves providing exceptional customer service while performing maintenance and repairs on commercial and industrial doors. Ideal candidates will have a background in mechanical and electrical engineering, a collaborative attitude, and a commitment to safety.

Qualifications

• Experience as a mechanical and electrical engineer.
• Enjoys interacting with customers.
• Confident in providing first-class customer service.

Responsibilities

• Support in Planned Preventative Maintenance (PPM) and respond to call-outs.
• Provide advice & guidance to customers on repairs and upgrades.
• Complete PPM visits and carry out quoted repairs.

Skills

Customer Service

Mechanical Engineering

Electrical Engineering

Teamwork

Positive Attitude

Job description

Join us! Open application for Service Engineer!

Join the ASSA ABLOY talent community and apply to be our next Service Engineer. Experience an innovative culture that empowers you to build a career you can be proud of!
Apply today as we actively seek talented Service Engineer candidates located in South West.
While we may not be able to respond immediately, we promise that your application will be reviewed, and you will be contacted once the perfect opportunity is available!

What you would do as our Service Engineer

We are looking for someone to be part of our Service Engineer community. The ideal candidate will represent our brand and embody our customer-centric approach to servicing our customer base.
You would support in carrying out Planned Preventative Maintenance (PPM), respond to same-day call-outs, and perform scheduled repairs and upgrades across various ASSA ABLOY products related to Commercial and Industrial doors. This critical customer-facing role requires the highest level of customer service, and you would:

• Fulfill customer requirements in a friendly and professional manner.
• Complete work assigned by our planning department.
• Provide advice & guidance to customers on repairs and upgrades.
• Complete PPM visits at customer sites.
• Carry out quoted repairs and upgrades.
• Attend same-day call-outs ensuring building security.
• Travel to various customer locations within your region.
• Work within our "Safety First" culture.

The skills and experience you need

We are looking for someone who:

• Has experience as a mechanical and electrical engineer.
• Enjoys interacting with customers.
• Possesses a positive and decisive attitude in a fast-paced environment.
• Values teamwork and a collaborative approach with leaders and colleagues.
• Is confident in providing first-class customer service.