Service Technician - Multifamily

Hines; Street; On-site; Full time

Job summary

Join a forward-thinking company as a Service Technician, where you will play a vital role in maintaining and enhancing property standards. This position offers you the chance to utilize your technical skills in plumbing, electrical, and HVAC systems while ensuring the community's overall efficiency and safety. With a commitment to innovation and excellence, this role provides an opportunity for career growth in a supportive environment that values teamwork and individual contributions. If you are passionate about property maintenance and eager to make a difference, this is the perfect opportunity for you.

Benefits

Comprehensive Training

Competitive Compensation

Robust Benefits

Generous Vacation Packages

Qualifications

• 2+ years of property maintenance experience preferred.
• Knowledge of plumbing, electrical, HVAC, and appliances is essential.

Responsibilities

• Oversee technical and mechanical work of the community.
• Complete work orders and maintain property grounds efficiently.
• Diagnose property issues and provide solutions per established standards.

Skills

Interpersonal Skills

Communication Skills

Attention to Detail

Multitasking Abilities

Basic Mathematical Skills

Education

High School Diploma or Equivalent

Tools

HVAC Equipment

Electrical Tools

Plumbing Tools

Power Tools

Hand Tools

Job description

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As a Service Technician at Hines, you will be responsible for overseeing technical and mechanical work of the Community to meet the standards of Hines. Responsibilities include, but are not limited:

• Complete assigned work orders generated from requests in a timely manner.
• Oversee the property grounds and other amenities by performing general cleaning such as trash and debris disposal, pressure wash breezeways and pool areas, and painting curbs and signage as needed.
• Be proactive in diagnosing the issues with the property and provide solutions that are in accordance with established Hines policies, standards, and code requirements.
• Identify areas for improvement and provide suggestions to improve overall efficiency and productivity.
• Prepare vacant apartment homes for leasing and new move-ins via inspection, identify what requests are needed, scheduling with contractors and vendors as needed, and complete all maintenance tasks.
• Appropriately handle all documentation and other paperwork in a complete fashion without disrupting other service requests.
• Practice proper safety techniques with all mechanical or electrical equipment malfunctions, reporting any injuries, accidents, or other safety issues to the appropriate contact.
• Support cost-cutting and expense control programs by verifying parts are up to standards for repair rather than a complete replacement when possible.
• Follow guidelines for the proper and safe usage of hand, power tools, testing equipment, and safety devices, and ensure items are returned.
• Notify the supervisor about any items needed and evaluate what needs to be re-ordered without being wasteful.
• Generally competent in understanding and following all current emergency procedures.
• Adjust and operate the fire alarm and life safety systems.
• Functional knowledge of the Hines policies and standards.
• Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing, and HVAC related equipment.
• Successful completion of all required training programs within required timeframes.
• Possess computer skills to administer the work order programs and building operations.
• Compute basic mathematical equations.

Qualifications

Minimum Requirements include:

• High school diploma or equivalent from an accredited institution preferred.
• Two or more years of property maintenance or related experience.
• General knowledge of plumbing, electrical, general carpentry, HVAC, and appliances.
• EPA Certification strongly preferred, CPO a plus.
• Excellent interpersonal and communication skills.
• Attention to detail, organization, and strong multitasking abilities.
• Ability to work an on-call schedule and overtime as business needs deem appropriate.
• Work indoors approximately 80% of the time and outdoors approximately 20% of the time.
• Use olfactory, auditory, and visual senses.
• Lift 25 lbs. or more.
• Climb up and down stairs and ladders.
• Access remote work areas and confined spaces (i.e., crawl spaces, roofs).
• Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting).
• Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays.
• Compensation: $22/hr - $25/hr.

Closing

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion of assets across such property types as living, office, retail, mixed-use, logistics, and life science projects – all designed to enhance value, connection, and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits, and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.