Service Technician- Level 2 qualified Vehicle Technician Crawley Volvo

Harwoods Ltd; Crawley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A family-owned automotive retail group is seeking a Level 2 Qualified Vehicle Technician in Crawley. The technician will diagnose, repair, and service vehicles to the highest standards while ensuring customer satisfaction. Ideal candidates should have relevant manufacturer experience, a positive attitude, and proficiency in numeracy and IT skills. This role offers opportunities for growth and professional development.

Qualifications

• Competency in numeracy, literacy, and IT skills is essential.
• Candidates should display an energetic and enthusiastic approach.
• Relevant manufacturer experience and training are required.

Responsibilities

• Diagnose and rectify vehicle faults using diagnostic equipment.
• Meet with customers to understand vehicle issues.
• Stay updated with the latest vehicle technology and repair methods.
• Carry out repairs and servicing according to standards and specifications.
• Observe safe working practices at all times.
• Collaborate with colleagues and seek advice when necessary.
• Check work quality through diagnostic testing and road tests.
• Complete all service documentation accurately.
• Perform vehicle health checks and create CitNOW videos promptly.
• Maintain workshop cleanliness and tool standards.

Skills

Competency in numeracy

Competency in literacy

IT skills

Energetic and enthusiastic approach

Relevant manufacturer experience

Job description

Job Title: Service Technician - Level 2 Qualified Vehicle Technician at Crawley Volvo, Crawley

Client:

Harwoods Ltd

Location:

Crawley, UK

Job Category:

Automotive / Vehicle Technicians

EU Work Permit Required:

Yes

Job Reference:

449c8822fa8e

Job Views:

24

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

Purpose of the Role: To diagnose, repair, and service vehicles to the highest standards using diagnostic equipment and a systematic approach, ensuring customer satisfaction and safety.

Key Responsibilities:

1. Diagnose and rectify vehicle faults using diagnostic equipment.
2. Meet with customers to understand vehicle issues.
3. Stay updated with the latest vehicle technology and repair methods.
4. Carry out repairs and servicing according to standards and specifications.
5. Observe safe working practices at all times.
6. Collaborate with colleagues and seek advice when necessary.
7. Check work quality through diagnostic testing and road tests, liaising with Service Advisors.
8. Complete all service documentation accurately.
9. Perform vehicle health checks and create CitNOW videos or equivalents promptly.
10. Maintain workshop cleanliness and tool standards.

Skills & Requirements:

• Competency in numeracy, literacy, and IT skills.
• Energetic and enthusiastic approach.
• Relevant manufacturer experience and training.

About Harwoods Group:

Harwoods Group is a family-owned automotive retail group founded in 1931, representing brands such as Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BYD, BMW & Mini, and MAN. Operating across five counties in South East England, we pride ourselves on our values, customer service, and staff development programs.

We are committed to our colleagues and customers, fostering a culture of growth, responsibility, and teamwork. With approximately 1,100 colleagues across 28 facilities, we strive to be industry leaders in customer and employee engagement.

We look forward to your application.