Service Technician Lancashire, North of England

DeLaval; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

DeLaval is seeking a Service Technician to join their team in Cardiff. The role involves servicing robotic milking systems and supporting sales efforts. Ideal candidates will have a background in agricultural service work and strong communication skills. Join a global leader in sustainable food production and enjoy a range of benefits including a company vehicle and pension scheme.

Benefits

Incentive program

20 days vacation plus bank holidays

Company vehicle

Company credit card

Employee Assistance Programme

Company Pension Scheme

Life Cover

Income Protection

Qualifications

• Experience in Service work within the Agricultural industry.
• Interest in Robotic milking systems.
• Fluent in English with good communication skills.

Responsibilities

• Service and support DeLaval voluntary milking systems.
• Support district sales managers with customer inquiries.
• Organize and prioritize workload with willingness to travel.

Skills

Customer Relations

Communication

Technical Knowledge

Mechanical Knowledge

Job description

Career Opportunities: Service Technician Lancashire, North of England (9033)

Requisition ID9033-Posted -Cardiff (UK_CA)- Country (1)

Do you want to work in a global company where you can contribute to a more sustainable food production? DeLaval is a leading developer, manufacturer and supplier of solutions for dairy farmers around the world. As a company built on innovation, we constantly work to find ways of helping our customers do more with less.

DeLaval is now looking for a Service Technician

You will be working alongside and in unison with our small experienced team while reporting directly to the AfterMarket and Service District Manager.

Purpose of role and key responsibilities

You will be part of a small team and your main objective will be to Service and Support DeLaval voluntary milking systems to the highest standard. As part of this role you will also be expected to support the district sales managers following up enquiries and spending time with prospective as well as existing customers. You will be self-motivated and responsible for organising & prioritising your workload with a willingness to travel for training. There may also be the possibility of travel amongst other areas to support colleagues and dealers where necessary. There will be a huge focus on quality and customer service as well as the other responsibilities, duties and benefits that come hand in hand with representing a global market leader.

Desired experience and knowledge:

• Experience of Service work within the Agricultural industry
• Interest/ Experience in Robotic milking systems
• Proven record of outstanding customer relations
• Fluent in English with good communication skills at all levels, demonstrating excellent verbal, written and IT skills.
• Technical and mechanical knowledge
• Interest in animal husbandry and milk production is an advantage
• Full training and support will be provided for the right candidate.

To be successful in this role a service technician at DeLaval:

• Is Solutions focused
• Is flexible with ability to plan, prioritise and improvise according to demand
• Is Self-starting and independent
• Takes a personal responsibility to deliver what has been agreed
• Makes informed decisions when changes are deemed necessary
• Can identify and react to customer needs
• Is a cross functional team member with good cooperation and communication skills
• Is confident and commercially aware
• Helps colleagues in the best interests of the customer
• Initiates activities and achieves results
• Builds trust through their knowledge and skills

Working at DeLaval

Our core values Passion, People, Professionals and Partnerships connect individuals across entities and geographies. Success is far more than knowledge – it is strongly related to behaviours. At DeLaval we are all guided by our three behaviours, Setting Direction, Make things happen and One DeLaval.

We offer you a workplace like no other, where state-of-the-art technology goes hand in hand with animal welfare. DeLaval is a part of the Tetra Laval Group together with Tetra Pak and Sidel. In addition, we offer:

• Incentive program
• 20 days vacation plus bank holidays increasing based on service
• Company vehicle
• Company credit card
• Employee Assistance Programme and Wellbeing Awareness (EAP)
• Company Pension Scheme
• Life Cover
• Income Protection

For further information, please contact:

About DeLaval
Our vision is to make sustainable food production possible. As a company built on innovation, we constantly work to find ways of helping our customers, dairy farmers, do more with less by providing world-leading milking equipment and solutions. Today, DeLaval has approximately 4,500 passionate professionals operating in more than 100 markets around the world. DeLaval is part of the Tetra Laval Group.