Service Technician II, HVAC Break / Fix

ZipRecruiter; Downham Market; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading home services company is seeking an HVAC Repair Technician to provide high-quality repairs and exceptional customer service. This role includes maintaining company vehicles and tools, and follows a structured training program to ensure success. Ideal candidates will have a high school diploma and EPA certification, and will appreciate flexible working conditions and opportunities for advancement.

Benefits

Competitive hourly rates

Comprehensive medical, dental, and vision benefits

401k matching program

Performance bonuses and sales incentives

Flexible working schedules

Year-round employment opportunities

Company-provided tools and vehicle

Mentorship programs

Qualifications

• High school diploma or equivalent required.
• Must possess EPA Type II or Universal certification.
• Mechanical knowledge and proficiency in using repair tools expected.

Responsibilities

• Repair appliances efficiently and with high quality.
• Deliver excellent customer experiences consistently.
• Maintain and organize company truck and manage parts.

Skills

Problem-solving skills

Customer service

Mechanical knowledge

Ability to follow directions

Education

High school diploma or general education degree

Tools

EPA Type II or EPA Universal certification

Job description

Overview

HVAC Repair Technician

Why an HVAC Repair Technician career might be right for you

• You like solving problems - Each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things - Getting things working again is a satisfying outcome. You did that!
• You like helping others - You're the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners.
• You like to be on the move - You're not stuck at a desk all day - you are welcomed into customers' homes.

Why a career with Sears Home Services is right for you

• Great hourly rates - $18 - $30 / hour base rate salary, depending on experience.
• Benefits - Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents!
• 401k match - Opportunity to contribute to 401k plan, with 100% company match up to 3%.
• More ways to earn - Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
• Flexible schedules - Sears techs are NOT on call.
• Year-round work - With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
• Expert training - Best in class training program. Tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years. We will teach you the skills you need to succeed!
• Peer mentoring - Onboarding buddy and mentor technicians to help you grow your skills
• Career advancement - Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
• Easy tools - Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.

Responsibilities / Skills / Experience

Job responsibilities:

• Repair appliances with high levels of quality and efficiency
• Deliver delightful customer experience that exceed expectations consistently
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected
• Keep company truck well-maintained & organized, and help manage parts efficiently

Requirements:

• High school diploma or general education degree
• EPA Type II or EPA Universal
• Mechanical knowledge, including use of testing & repair tools
• Can follow directions and processes for quality workmanship
• Can use smartphone, including use for part ordering
• Background & drug screen
• Valid driver's license for the state in which you work