Service Technician - Filter Testers, Photometers, Particle Counters - UK Service Technician - F[...]

Cleanroom Technology; Letchworth; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Service Technician, where you will play a crucial role in servicing and calibrating advanced electro-mechanical instruments. This position involves significant travel across the UK and occasional trips to Europe, the Middle East, and Africa, providing a dynamic work environment. You will be part of a small, dedicated team, ensuring high-quality service and customer satisfaction. If you have a background in instrumentation or electronics and are passionate about delivering excellence, this is an exciting opportunity to make a meaningful impact in a growing field.

Qualifications

• 5 years experience in instrumentation or electronics Lab.
• Calibration of air sampling/measuring instruments required.
• Excellent verbal and written communication skills needed.

Responsibilities

• Service and calibrate a range of electro-mechanical instruments.
• Manage IT security and maintain service records.
• Ensure high standards of communication and safety.

Skills

Instrumentation

Calibration

Communication Skills

Maths and English

Travel Flexibility

Education

A level Maths and English

ONC/apprenticeship in instrumentation or electronics

Degree in electronics

Tools

MS Office Applications (Excel and Word)

Aerosol Photometers

Aerosol Generators

Filter Efficiency Testers

Particle Counters

Job description

ATI's Service Technician will report to the service manager in our United Kingdom Office. This talented professional will service and calibrate a range of electro-mechanical instruments supplied by ATI to our customers in filter efficiency testing, filter leak testing, air quality monitoring, mask leakage testing and aerosol detection (CBRN) applications. Installation and validation of filter efficiency testers, biodetection systems and Environmental Monitoring Systems.

Working with a small team of Technicians based in our Letchworth (UK) Instrument Lab for about 40% of your time, you will have a lot of travel to many UK customer facilities (c.40%), some travel to distributor or customer facilities in Europe, Middle East and Africa (c.10%), and EMS systems is all on-site and is <10% of your time.

Position Responsibilities

Technical

• Services and calibrates ATI Aerosol Photometers and Aerosol Generators, Filter Efficiency Testers, PMLT mask leakage testers and Polaron bio-aerosol sensors.
• Services and calibrates Lighthouse Particle Counters and microbial air samplers.
• Installs sensors and system components for fixed monitoring installations including some of the above components.
• Manages the demands and complexity of multiple instrument makes/models.

Administration

• Maintains necessary records in good order following administration procedures. The ideal candidate will have a good understanding of service report recording and stock recording.
• Manages IT security and protects ATI from cyber crime and social engineering.

People

• Gives excellent customer care all of the time, and receives good feedback.
• Maintains strong relationships within the Operations team, and is a team player able to motivate others and be willing to get the job done.
• Works on own initiative and is confident in all situations.
• Builds trust and strong relationships with Managers and maintains good discipline and reviews.

Cost

• Accounts for everything used, and ensures it is charged correctly.
• Ensures Purchase Orders are received for all work performed so work/time is chargeable.
• Manages travel and expenses within the guidelines of the company.

Quality

• Maintains high standards of written and verbal communication.
• Ensures good reporting and accurate calibration data. No non-compliance issues.
• Employs a “right first time” attitude with no rework or field failure.
• Reports service quality issues to management and does not accept sub-standards.
• Keeps tools and working environment clean, tidy and safe.
• Maintains high compliance in calibration certificates with no transcription errors.

Environment, Health and Safety

• Puts the safety of yourself and your colleagues as a high priority, having no injury accidents or creating risks.
• Follows the Health and Safety rules of customers whilst at their facilities and has no injury accidents.
• Ensures self and equipment are safe, with no accidents.

Minimum Background and Skills Required:

• A level Maths and English
• ONC/apprenticeship or equivalent in instrumentation or electronics
• Clean Driving License
• 5 years in an instrumentation or electronics Lab
• Calibration of air sampling/measuring instruments
• Experience with MS Office Applications (Excel and Word)
• Excellent Verbal and Written Communication Skills
• Willing to travel over 50% of the time freely within the United Kingdom, Europe and Africa

Preferred Background and Qualifications:

• Degree in electronics
• Metrology qualification/training
• A level Physics/Chemistry
• Previous experience in a technical environment (pharma, nuclear, high-tech)
• Experience Installing monitoring systems
• Understanding of ISO17025 quality methodologies
• UK/Europe travel
• Ability to understand and troubleshoot Instrument connectivity (RS232, Ethernet, RS-485)
• Software and networking familiarity

This position offers salary and benefits commensurate with experience. For more information, contact us:

Air Techniques International
Tim Triggs, General Manager
Letchworth Business Park
Letchworth Garden City, Hertfordshire SG6 2JF
[phone]