Service Technician Escalator

Field Operations; Ash; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in urban mobility solutions is seeking a dedicated Service Technician Escalator in Ash, England. This role involves the maintenance and repair of escalators, ensuring safety compliance and high service levels. Candidates should have NVQ level 3 in escalator maintenance and proven experience in servicing. Join us to help enhance urban life and drive innovation within our team.

Benefits

Development opportunities

Diverse and supportive culture

Purpose-driven organization

Qualifications

• Proven experience in escalator servicing/maintenance/repairs.
• Customer-focused with a commitment to high service levels.
• Ability to forward plan departmental requirements and meet deadlines.

Responsibilities

• Carry out planned preventative maintenance on escalator equipment.
• Complete safety inspections and close any open non-conformities.
• Perform fault finding and diagnostic procedures.

Skills

Experienced in escalator servicing

Strong communication skills

Good problem-solving skills

Customer-focused

Education

NVQ level 3 in escalator maintenance

Job description

Overview

Location: Ash, England, United Kingdom

Job ID: 84163

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Join us as a
Service Technician Escalator

Responsibilities

• Carry out planned preventative maintenance regimes as determined by contract terms on portfolio escalator equipment and work on a 4 on, 4 off basis between 07:00 & 19:00.
• Complete Schindler safety inspections and close any open non-conformities to current legislation or standards.
• Improve equipment condition to reduce escalator downtime and time between technical call-backs. Perform minor repair work and lifecycle replacement of components.
• Adhere to all company safety and conduct procedures. Provide coverage by an on-call rota for out-of-hours calls, maintenance and repairs.

Duties & Responsibilities

• Carry out routine servicing of escalator equipment, including minor repair work and routine replacement of components in accordance with approved company procedures (PPE, PDA, 2+ etc).
• Rectify faults on escalator equipment in cases of breakdown and check to confirm correct functioning.
• Checks to include speed, motor start/stop, noise, temperature and power supply using approved company tooling and PPE.
• Carry out routine inspection and adjustment of escalator installations in accordance with approved procedures. Reinstate escalator and complete service documentation.
• Perform fault finding and diagnostic procedures using a range of techniques, manuals and test equipment, restoring equipment to service. Use written or graphical information effectively.
• All employees must work in accordance with established Company Occupational Health, Safety and Environmental policies, procedures and Schindler Core Values to ensure compliance with UK legal requirements and Schindler Group Safety requirements.
• Attend relevant training sessions and carry out all works in accordance with the Company’s Quality Corporate Policy.
• Contribute to the Company’s Safety Objectives by maintaining safety systems under direct control and implementing changes to the Safety Management System where applicable.

What You Bring

• Proven experience in escalator servicing/maintenance/repairs (preferred).
• NVQ level 3 minimum in escalator maintenance.
• Customer-focused with a commitment to high service levels.
• Team player who supports colleagues and assists willingly when required.
• Proactive with the ability to identify and prioritise workload.
• Ability to forward plan departmental requirements and meet deadlines.
• Good problem-solving skills.
• Strong communication skills at different levels (client/Service Leader/Inspectors).
• Full UK driving licence (walking routes may not require this qualification).

What’s in it for you?

• Join our purpose-driven organization. Help shape an industry relied upon by two billion people daily.
• Development opportunities and support to grow your skills and pursue a rewarding career.
• A diverse and supportive culture that promotes inclusion and values everyone.

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler! Discover more on our career website.

At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.