Service Technician Apprenticeship Hendy

Stellantis Apprenticeships; Coventry; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Service Technician Apprentice and kickstart your career in the automotive industry! This apprenticeship offers a unique opportunity to gain hands-on experience and technical expertise under the guidance of seasoned professionals. You'll learn to diagnose and repair various vehicle systems while developing essential skills in customer service and teamwork. With a commitment to your growth, this program provides a pathway to a recognized qualification and future career opportunities. If you're passionate about mechanics and eager to learn, this exciting journey awaits you!

Qualifications

• Strong interest in service and maintenance of various vehicle types.
• Willingness to learn from experienced technicians and follow instructions.

Responsibilities

• Assist in diagnosing and repairing mechanical and electrical systems.
• Perform routine maintenance tasks and document service activities.
• Communicate effectively with customers regarding service procedures.

Skills

Problem-solving

Attention to detail

Communication skills

Teamwork

Basic computer skills

Education

Grade C/4 or above in Maths and English

Autocare Level 2

Tools

Diagnostic tools

Job description

Vauxhall Hendy Poole are seeking a passionate individual to kickstart their career as a Service Technician Apprentice. This apprenticeship offers a unique opportunity to learn the skills and knowledge necessary to become a proficient service technician in the automotive industry. Under the guidance of experienced technicians, the apprentice will gain hands-on experience, technical expertise, and a deep understanding of Stellantis products and services. This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.

Responsibilities:

• Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems.
• Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments.
• Participate in equipment installations and upgrades under supervision.
• Develop proficiency in using diagnostic tools and equipment to identify issues accurately.
• Collaborate with team members to ensure timely completion of service requests and projects.
• Follow safety protocols and guidelines to maintain a safe working environment.
• Document service activities, including work performed, parts used, and customer interactions.
• Attend training sessions and workshops to enhance technical skills and product knowledge.
• Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations.
• Assist with inventory management, including tracking parts and supplies used during service operations.

Working Week:

A standard workweek typically consists of 40 hours, scheduled from Monday to Friday, starting at 8:30 am and ending at 5:30 pm. Nevertheless, the specific working hours may vary depending on the requirements of individual Dealers.

Approximately 20% of your total work hours will be dedicated to ‘off-the-job’ training, which includes a mixture of online classrooms and face-to-face learning at The Performance Academy in Coventry.

Your Development and Future Prospects:

All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry. Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.

Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognised qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you’ll be well-equipped to advance and transition into new roles.

Qualification:

• Autocare Level 2 – lasting 21 months + 12 weeks for End Point Assessment. On successful completion of Level 2, the apprentice will move on to:
• Service Technician Level 3 progression – lasting 13 months + 12 weeks for End Point Assessment.

Salary:

Our employers determine the level of pay our learners receive. All employers are required to pay, at least, The National Apprenticeship Wage.

Entry Requirements and Qualifications:

• Aged 16+
• Grade C/4 or above in Maths and English or equivalent.
• A strong interest in learning about the service and maintenance of petrol, diesel, hybrid, and electric vehicles.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Willingness to follow instructions and learn from experienced technicians.
• Basic computer skills for documentation and communication purposes.
• Working towards or in possession of a valid driver’s license and clean driving record.

Joining our programme as a Service Technician Apprentice offers a pathway to a rewarding career in the automotive industry. If you’re eager to learn, grow, and make a positive impact, we encourage you to apply and embark on this exciting journey with Stellantis.

Recruitment Process:

Your application will be assessed against the entry and qualification requirements. If suitable, your application will then be processed and you will receive further information by email. If you do not hear back within 5 working days, please assume your application has been unsuccessful.

Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.

Barriers to learning can be caused by many different difficulties including learning, physical, social, emotional, and mental health, as well as language and communication difficulties. Calex UK is an inclusive and supportive provider, with a dedicated team that will provide advice and guidance to all learners and assess any reasonable adjustments required. Calex UK is committed to actively promoting equality of opportunity to ensure that all learners reach their full learning potential and achieve success during their learning journey. If you require any adjustments to access the application process or to discuss this in more detail, please contact us.

If you need any assistance with your application or have any questions, please email: [e-mail]