Service Technician

Jago Consultants; Southampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive retailer in the South of England is seeking a Service Technician for their Hedge End location. You will be responsible for servicing and repairing vehicles, ensuring high standards of customer service and workshop productivity. The role includes full training, a competitive salary, and comprehensive employee benefits.

Benefits

Highly competitive salary and bonus scheme

30 days holiday including Bank Holidays

Birthday day off

Discounted MOTs, Service & Parts

Recommend a Friend Bonus

Life Assurance

Snows Contributory Pension Scheme

Employee Assistance Programme

Opportunities for learning and growth

Qualifications

• Relevant qualifications such as City & Guilds or NVQ.
• Experience in a franchise dealership.
• MOT Tester qualification is a plus.

Responsibilities

• Carrying out vehicle services and repairs according to standards.
• Liaising directly with customers and supporting colleagues.
• Maintaining a clean and safe working environment.

Skills

Fault diagnosis

Customer service

Teamwork

Planning and organization

Education

City & Guilds, BTEC, or NVQ accreditation

Job description

Social network you want to login/join with:

Based in the South and South-West of England, our client is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently looking for a Service Technician to join our established team based in Hedge End.

As a Service Technician, you will carry out a variety of workshop tasks efficiently and safely. The goal is to meet customer requirements and maximize workshop utilization and productivity.

Your day will include:

• Carrying out vehicle services and repairs according to brand technical standards.
• Working in line with brand and dealership processes.
• Liaising directly with customers when appropriate.
• Supporting less experienced colleagues.
• Attending regular training to update technical skills.
• Maintaining a clean and safe working environment.

Have you got what it takes?

• Relevant City & Guilds, BTEC, or NVQ accreditation.
• Previous experience in a franchise dealership.
• Strong fault diagnosis skills and MOT Tester qualification.
• Ability to work well in a team.
• Commitment to delivering excellent customer service.
• Good planning and organizational skills to meet deadlines.

What is in it for you?

• Highly competitive salary and bonus scheme.
• Full training and support to help you succeed.
• 30 days holiday including Bank Holidays, plus additional days at milestones (pro-rata for part-time).
• Birthday day off.
• Discounted MOTs, Service & Parts.
• Recommend a Friend Bonus / Introducing a Customer Bonus.
• Life Assurance.
• Snows Contributory Pension Scheme.
• Employee Assistance Programme.
• Opportunities for learning and growth.

Hours of work:

• Monday to Friday 08:30 – 17:30 (with 1-hour lunch).
• Saturdays 08:30 – 12:30 (on a 1 in 4 rota).