Service Technician

JR United Kingdom; Shrewsbury; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading agricultural machinery dealer in Shrewsbury is looking for a full-time Service Technician. You will be responsible for diagnostics, repairs, and maintenance of equipment. The ideal candidate should have experience in service repairs and a minimum LTA certification. Benefits include up to 27 days holiday and several employee assistance programs.

Benefits

Up to 27 days holiday

Health care cash plan

Employee Assistance Programme

Refer a friend bonus £500

Cycle to work scheme

Qualifications

• Experience performing service repairs required.
• Ability to work extended hours and weekends.
• Full, clean driving licence essential for field roles.

Responsibilities

• Performs diagnostics and repairs on agricultural or plant equipment.
• Completes all reports and administration required in a timely manner.
• Maintains a clean work environment.

Skills

Experience performing service repairs

Ability to perform repairs and maintenance using correct tools

Proficient knowledge of mechanical, electrical and hydraulic systems

Good customer service skills

Ability to work well in a team environment

Familiar with manufacturers products (JCB, New Holland)

Education

Minimum LTA certification

Job description

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Service Technician
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Job Title: Service Technician

Hours of Work:Monday to Friday 8am to 5pm with a 1 hour lunch break

Location: Shrewsbury, SY4 4RR

Part of the Dunstall Holdings Groups, Rea Valley Tractors (RVT) was established over 40 years ago and is a leading regional agricultural machinery dealer. We supply an extensive range of agricultural machinery throughout Shropshire, Staffordshire, Derbyshire, mid and North Wales, Cheshire and Lancashire and also sell high-quality used equipment across the UK and abroad. We have seven depots in Shrewsbury, Cubley, Welshpool, Middlewich, Ormskirk, Denbigh and Knighton.

Our Benefits

• Up to 27 days holiday (plus bank holidays) depending on length of service.
• 2 x basic salary death in service payment, payable to your nominated recipient
• Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc
• Benefits platform giving discounts on major supermarket shops, high street vendors, holidays and gym memberships.
• Employee Assistance Programme
• Ongoing training and Career Opportunities
• Cycle to work scheme
• Refer a friend bonus £500 per person terms apply
• Boot Allowance
• Long Service Award 10, 20 and 30 years
• Life Event Day Getting Married, moving house or graduating

About the Role
Performs diagnostics, service repairs and maintenance work on customer and/or company owned equipment based upon current certified training. The role has no direct reports and reports directly to Service Manager. This is a full-time role based on a basic 40-hour week from 8am to 5pm Monday to Friday with a requirement to work outside normal business hours as needed. Overtime compensation will be provided in accordance with company policy."

Responsibilities
On a day-to-day basis you will (this list is not exhaustive):

• Performs diagnostics and repairs on agricultural or plant equipment in a workshop and/or field environment
• Completes all reports and administration required in a timely manner and to a high quality (job cards, time sheets)
• Follows all safety rules and regulations
• Completes all training programmes to further develop skills and knowledge in a timely manner
• Maintains a clean work environment, assists with overall workshop organisation, ensures correct use of tools and vehicles at all times
• Mentors apprentices

Candidate Requirements

• Experience performing service repairs
• Ability to perform repairs and maintenance using correct tools and equipment, following approved techniques
• Proficient knowledge of mechanical, electrical and hydraulic systems
• Ability to use standard computer applications, internet and manufacturers service portals
• Ability to operate vehicles and equipment used for diagnostic purposes
• Good customer service skills
• Familiar with manufacturers products (JCB, New Holland)
• Ability to work well in a team environment
• Minimum LTA certification or appropriate comparable as required by the role
• Full, clean driving licence essential for field roles
• Ability to work extended hours and weekends

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