Service Technician

Medstrom; Sheffield; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading company in the medical equipment sector as a Service Technician. You will ensure effective delivery and repair of products, requiring a full UK driving license and strong customer service skills. Medstrom offers competitive pay, benefits, and a supportive work environment in Sheffield.

Benefits

Competitive salary up to £25,000

Additional on-call payments

Contributory pension scheme

33 days' annual leave

Discounts on shopping and holidays

Salary Sacrifice Schemes including Cycle to Work

Full induction and training

Employee Ownership Trust benefits

Qualifications

• Full UK driving licence required.
• Mechanical or electrical background desirable but not essential.
• DBS Checked or willingness to complete one.

Responsibilities

• Ensure timely delivery and maintenance of products to customer sites.
• Conduct first-line fault service visits and repairs.
• Perform planned preventative maintenance activities.

Skills

Customer service

Communication

Basic PC skills

Job description

Medstrom Sheffield, England, United Kingdom

Join or sign in to find your next job

Join to apply for the Service Technician role at Medstrom

Medstrom Sheffield, England, United Kingdom

2 days ago Be among the first 25 applicants

Join to apply for the Service Technician role at Medstrom

This range is provided by Medstrom. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Sheffield, South Yorkshire

About Us

Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.

You’ll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and crucially their patients’ outcomes.

Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company’s success.

We are looking for a dedicated Service Technician to work from our Sheffield service centre and cover our customers in the Yorkshire area.

The Benefits

- Competitive basic salary of up to £25,000, with an estimated potential earning of approx. £28,000+ with on-call payments

- Additional on-call payments

- Contributory pension scheme

- 33 days’ annual leave entitlement

- Discounts and cashback on shopping, supermarkets and holidays as part of our rewards scheme

- Salary Sacrifice Schemes including Cycle to Work

- Full induction with great training and support from dedicated team members

- Receive a treat on your birthday

- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company

The Role

On completion of your training as a Service Technician, you’ll be tasked with ensuring the effective, timely, and efficient delivery of products to customer sites, first-line fault service visits, and repairs against specific service level agreements. You will also undertake planned preventative maintenance activities, make field modifications and provide support to customers for the products under contract with Medstrom. All activities are recorded via our job management system.

Main responsibilities of the role:

- Deliver clean, ready-to-use products to customer sites

- Collect products after use and return to the service location for decontamination

- Disinfect, function check, repair and electrical-safety test products

- Complete records of testing, delivery and collection

- Maintain available product stock and spare parts inventory

- Complete product modifications when required

- Provide product demonstrations and basic training to staff

- Maintain a clean and tidy work environment

Hours of work: 37.5 per week working Monday to Friday and alternate weekends (with days off in the week).

You will also be required to participate in an out-of-hours on-call rota (once trained) to support the team and the customers. This is subject to additional on-call payments.

About You

To join us as a Service Technician, ideally, you will need to have or be willing to develop the following.

Qualifications and experience requirements:

- Mechanical or electrical background desirable, but not essential as full training will be provided

- Experience of delivery driving and planning routes would be desirable

- Full UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)

Personal Requirements:

- Excellent customer service and communication skills

- Ability to work under own initiative, and follow procedures to achieve deadlines

- Basic PC skills to include email and MS Office

- DBS Checked (or the willingness to complete one)

Please note, this role will involve manual handling - lifting, carrying and loading Medstrom products into the van.

In addition to the salary and related benefits, you will join a company which has grown extensively within the last 5 years and, through our unique ownership model, is continuing to grow whilst offering great career opportunities for those who are keen to progress.

Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

Medstrom operates a zero-tolerance policy to any harassment, of any kind, towards our colleagues.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Medical Equipment Manufacturing

Referrals increase your chances of interviewing at Medstrom by 2x

Get notified about new Service Technician jobs in Sheffield, England, United Kingdom.

Rotherham, England, United Kingdom £30,000.00-£30,000.00 1 day ago

Doncaster, England, United Kingdom 1 month ago

Sheffield, England, United Kingdom 1 week ago

25-0104 Apprentice Field Service Engineer

Rotherham, England, United Kingdom 1 week ago

Sheffield, England, United Kingdom 5 days ago

Somercotes, England, United Kingdom 1 day ago

Sheffield, England, United Kingdom 3 weeks ago

Rotherham, England, United Kingdom 1 week ago

South Yorkshire, England, United Kingdom 1 week ago

Sheffield, England, United Kingdom 2 weeks ago

Principal Service Manager (Standard Support)

Matlock Bath, England, United Kingdom 1 week ago

Sheffield, England, United Kingdom 1 week ago

Barnsley, England, United Kingdom 1 week ago

Sheffield, England, United Kingdom 2 weeks ago

Sheffield, England, United Kingdom 5 days ago

Eckington, England, United Kingdom 4 months ago

West Drayton, England, United Kingdom 2 months ago

Rotherham, England, United Kingdom 1 week ago

Junior Field Service Engineer, Medical Diagnostics

Matlock Bath, England, United Kingdom 3 days ago

Higher Level Pharmacy Technician - Dispensary / Wards

Huddersfield, England, United Kingdom 1 day ago

Doncaster, England, United Kingdom 1 week ago

Somercotes, England, United Kingdom 4 weeks ago

Rotherham, England, United Kingdom 2 weeks ago

Ranby, England, United Kingdom 3 weeks ago

Doncaster, England, United Kingdom 4 days ago

Doncaster, England, United Kingdom 1 day ago

Ferrybridge, England, United Kingdom 22 hours ago

Dalton, England, United Kingdom 1 month ago

Sheffield, England, United Kingdom 3 months ago

Doncaster, England, United Kingdom 4 days ago

Derbyshire, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.