Service Technician

Suburban Propane; Oxford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic and community-focused company with over 90 years of experience in the industry. As a Service Technician, you'll be part of a dedicated team providing essential services to customers. This role offers a chance to grow your career with comprehensive training and support, ensuring you have the tools needed for success. Enjoy a competitive salary, a robust benefits package including medical, dental, and vision coverage, and opportunities for professional development. If you're passionate about customer service and eager to learn, this is the perfect opportunity for you.

Benefits

Medical, dental, and vision insurance

Paid time off

401(k) with company match

Employee training program

Disability and life insurance

Employee recognition program

Tuition assistance program

Propane discounts

Qualifications

• Must have a Class B CDL with necessary endorsements for vehicle operation.
• Ability to lift and handle heavy equipment safely.

Responsibilities

• Install, maintain, troubleshoot, and repair fuel systems and appliances.
• Provide superior customer service and manage billing for services.

Skills

Exceptional customer service skills

Ability to lift and pull equipment (50 to 75 pounds)

Education

Class B Commercial Driver’s License (CDL) with HAZMAT, tanker, and air brake endorsements

Tools

User-friendly tablet

Job description

Overview

When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for over 90 years. You join an organization with a strong sense of community that values safety, customer satisfaction, training and development, and teamwork.

Responsibilities

As a Service Technician, you will be part of a team of passionate and professional individuals committed to customer service. We will help you jumpstart a rewarding career by providing you with the tools and training necessary to provide safe and reliable service to our customers’ fuel systems and appliances.

• Install, maintain, troubleshoot and repair fuel systems and appliances
• Maintain the service vehicle which includes reviewing the maintenance record, performing pre- and post-trip inspections and reporting all vehicle conditions requiring attention for continued safe operation and proper vehicle maintenance
• Provide superior customer service
• Bill customers for services rendered and account for funds and inventory which includes operating a user-friendly tablet, maintaining a trip report, and documenting system testing and related information
• Deliver fuel as needed in a safe and efficient manner

Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:

• Medical, dental, and vision (eligibility after just 30 days of employment)
• Paid time off that increases with tenure
• A 401(k) with company match and immediate vesting
• A new employee training program and many opportunities for continued learning and career development
• Disability and life insurance
• Employee recognition program
• Generous tuition assistance program
• Propane discounts, and more!

Qualifications

To operate our company vehicles, you must have a minimum of a Class B Commercial Driver’s License (CDL) with HAZMAT, tanker, and air brake endorsements as well as a valid Medical Examiner’s Certificate allowing for operation in interstate commerce. Don’t have the required endorsements yet? No problem, we will give you time and training to help you get them.

• Ability to lift and pull equipment that weighs 50 to 75 pounds
• Exceptional customer service skills

As part of our pre-employment hiring process, background checks and drug screens are performed. Applications will be accepted until the position is filled.