Service technician

JR United Kingdom; Middlewich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading agricultural machinery dealer in Middlewich is seeking a Service Technician to perform diagnostics and repairs on equipment. You will be responsible for ensuring safety and quality in all work, mentoring apprentices, and maintaining the workshop. The ideal candidate has strong mechanical and electrical knowledge, along with excellent customer service skills. This position offers competitive benefits, including up to 27 days holiday and a cycle to work scheme.

Benefits

Up to 27 days holiday

Health care cash plan

Employee Assistance Programme

Ongoing training and Career Opportunities

Cycle to work scheme

Refer a friend bonus

Boot Allowance

Qualifications

• Experience performing service repairs.
• Proficient knowledge of mechanical, electrical and hydraulic systems.
• Full, clean driving licence essential for field roles.

Responsibilities

• Diagnose and repair agricultural or plant equipment.
• Complete reports and administration promptly.
• Maintain a clean work environment.

Skills

Service repairs experience

Mechanical knowledge

Electrical knowledge

Hydraulic systems knowledge

Customer service skills

Teamwork ability

Education

LTA certification or comparable

Tools

Diagnostic tools

Job description

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Service technician
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Job Title: Service Technician

Hours of Work: Monday to Friday 8am to 5pm with a 1 hour lunch break, ability to work extended hours and weekends

Location:Middlewich, CW10 0HQ

Part of the Dunstall Holdings Groups, Rea Valley Tractors (RVT) was established over 40 years ago and is a leading regional agricultural machinery dealer. We supply an extensive range of agricultural machinery throughout Shropshire, Staffordshire, Derbyshire, mid and North Wales, Cheshire and Lancashire and also sell high-quality used equipment across the UK and abroad. We have seven depots in Shrewsbury, Cubley, Welshpool, Middlewich, Ormskirk, Denbigh and Knighton.

What we offer

• Up to 27 days holiday (plus bank holidays) depending on length of service.
• 2 x basic salary death in service payment, payable to your nominated recipient
• Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc
• Benefits platform giving discounts on major supermarket shops, high street vendors, holidays and gym memberships.
• Employee Assistance Programme
• Ongoing training and Career Opportunities
• Cycle to work scheme
• Refer a friend bonus £500 per person terms apply
• Boot Allowance

About the Role
Performs diagnostics, service repairs and maintenance work on customer and/or company owned equipment based upon current certified training. The role has no direct reports and reports directly to Service Manager.

Responsibilities
On a day-to-day basis you will (this list is not exhaustive):

• Performs diagnostics and repairs on agricultural or plant equipment in a workshop and/or field environment
• Completes all reports and administration required in a timely manner and to a high quality (job cards, time sheets)
• Follows all safety rules and regulations
• Completes all training programmes to further develop skills and knowledge in a timely manner
• Maintains a clean work environment, assists with overall workshop organisation, ensures correct use of tools and vehicles at all times
• Mentors apprentices

Candidate Requirements

• Experience performing service repairs
• Ability to perform repairs and maintenance using correct tools and equipment, following approved techniques
• Proficient knowledge of mechanical, electrical and hydraulic systems
• Ability to use standard computer applications, internet and manufacturers service portals
• Ability to operate vehicles and equipment used for diagnostic purposes
• Good customer service skills
• Familiar with manufacturers products
• Ability to work well in a team environment
• Minimum LTA certification or appropriate comparable as required by the role
• Full, clean driving licence essential for field roles
• Ability to work extended hours and weekends

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