Service Technician

Austin Fraser; Letchworth; On-site; GBP 38,000 - 43,000; Full time

Job summary

A leading company in security technology is seeking a Service Technician to join their team in London and surrounding areas. This role offers plenty of opportunities for career growth, working with cutting-edge systems such as Lenel and Genetec, along with a competitive salary and benefits package.

Benefits

Career Growth

Exciting Technology

Ongoing Development

Autonomy & Support

Qualifications

• 4+ years' experience in security installations, servicing, or design.
• Strong IT & networking knowledge is desirable.
• Full UK work authorization and a valid driver's license.

Responsibilities

• Service, maintain, and troubleshoot security systems across client sites.
• Provide both remote and on-site technical support.
• Collaborate with engineers to resolve complex faults.

Skills

IT & networking knowledge

Job description

Service Technician - London, UK

GBP38,000 - GBP43,000 per annum (depending on enterprise level experience)
Location: London & surrounding areas
Travel: Daily site visits to clients, company van with personal use included

Looking for a role with clear career progression and the chance to work on cutting-edge security systems? As a Service Technician, you'll be responsible for servicing, maintaining, and troubleshooting industry-leading security solutions, including Lenel, CCure, and Genetec. You'll work independently while being part of a supportive, high-performing team.

What's in it for you?

• Career Growth - Progression opportunities in a fast-growing company.

• Exciting Technology - Work with advanced security systems (Lenel, CCure, Genetec).

• Great Package - GBP38,000 - GBP43,000 salary plus benefits - 1 in 4 on call rota with GBP200 standby payment

• Autonomy & Support - Work independently with a strong technical team behind you.

• Ongoing Development - Training and exposure to new technology.

Your Role:

• Service, maintain, and troubleshoot security systems across client sites.

• Provide both remote and on-site technical support.

• Ensure compliance with project schedules and service standards.

• Collaborate with engineers to resolve complex faults.

• Maintain accurate logs of work completed and system performance.

• Travel daily between client sites across London.

• Follow safety procedures to ensure a secure working environment.

What You'll Need:

• 4+ years' experience in security installations, servicing, or design.

• Hands-on experience with enterprise systems is preferred but not essential - we can and will train you!

• Strong IT & networking knowledge is desirable (Cisco, TCP/IP, routing, switching).

• Ability to work independently and solve technical challenges.

• Full UK work authorisation and a valid driver's license.

Ready to take your career to the next level? Apply now, call me on (phone number removed) or e-mail me: (url removed)