Service Technician

The Manitowoc Company; Gawcott; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a skilled Service Technician for Tower Cranes to join their UK team. In this pivotal role, you will deliver field-based service support for premium lifting equipment, ensuring high-quality after-sales service for customers. Your technical expertise in hydraulic, electrical, and mechanical systems will be crucial as you tackle challenges proactively and maintain excellent communication with clients. If you have a passion for cranes and customer service, this opportunity offers a chance to make a significant impact in a dynamic environment.

Qualifications

• Crane experience is essential for this role.
• Full UK driving license is required.

Responsibilities

• Provide field-based service support for tower crane products.
• Ensure high-quality after-sales support and maintenance.

Skills

Technical expertise in Hydraulic systems

Technical expertise in Electrical systems

Technical expertise in Mechanical systems

Customer focus

Proactivity

Problem Solving

Excellent communication skills

Job description

Manitowoc, an international leader in providing premium lifting equipment with Potain and Grove brands, is looking for its UK team based in Buckingham for a Service Technician Tower to strengthen the Product Support Team and better assist our Tower customers.

Main activities in the Role

• Provide field-based service support for all Manitowoc tower crane products within the UK.
• Be responsible for providing customers with high-quality after-sales support, using your judgment to make the correct technical and commercial decisions.
• Produce fast and effective service and maintenance in line with product requirements.
• Provide supervision to MTW/customer-resourced erections/dismantles and parts if required.

To be successful in this role

• Technical expertise in Hydraulic/Electrical/Mechanical.
• Crane experience is essential.
• Full UK driving license.
• Customer focus.
• Proactivity / Problem Solving.
• Excellent communication skills.