Service Technician

Travail Employment Group; Corby; On-site; GBP 29,000; Full time

Job summary

A leading machinery provider is seeking a Service Technician for field and workshop duties. You will perform service checks, support customers on-site, and manage equipment repairs. The role offers competitive pay up to £29,000 per annum, generous holidays, and a supportive team environment.

Benefits

33 days leave

Pension

Medical Care

Training

Life Insurance

Friendly team working environment

Qualifications

• Good working knowledge of electronic machinery.
• Experience in Service Engineering or Workshop Technician roles.

Responsibilities

• Conduct full service checks and repairs on customer machinery.
• Provide face-to-face customer service and support.
• Collaborate with workshop team to fix equipment faults.

Skills

Communication

Customer Service

Attention to Detail

Job description

Service Technician

Up to £29,000pa d.o.e, NN17 1QE, 33 days leave, days M-F, Pension, Medical Care, Training, Life Insurance, Permanent

Due to continued success, a niche industry machinery provider organisation has an exciting opportunity for a Service Technician to join their fantastic team. You will provide equipment serving support to customer at their sites across the UK (main client base is Midlands - occasional overnight stays required), as well as providing support within their small friendly workshop. This role is 50% field based, 50% workshop based:

• Attending planned service visits to customers site, conducting full and comprehensive service check, detailing any repairs/faults


• Representing the organisation and providing face to face customer service to customers


• Reporting repairs and faults immediately internally, so loan replacement can be arranged, and Repair Engineer can be booked to minimise disruption for customer


• Working within small workshop team fixing level 1 equipment/parts faults


• Ensuring all related documentation is completed and internal maintenance system is updated


• Providing technical support to other departments within the business when required

We would the expect the successful Service Technician to be able to demonstrate good working knowledge of electronic machinery, have an excellent eye for detail, and be an excellent communicator, with great customer service skills. You will be supported 1 to 1 to become familiar with the company processes and procedures. This would be an ideal role for you if you have worked within Service Engineering, Field Engineering or a Workshop Technician role and you are looking for a role which is partly field based.

You will be joining the Corby Head Office of a company that has been established for over 15 years, and has an enviable reputation in the field of expertise. Working directly with a great team this role offer variety on a daily basis. The organisation name is synonymous with delivering outstanding quality, and they are keen to recruit a Service Technician who strives to offer the same.

• 33 days holidays


• up to £29,000pa d.o.e


• Pension


• Healthcare


• Friendly team working environment

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.