Service Technician

JR United Kingdom; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading elevator company in Birmingham is recruiting a Service Technician to support customer communications and equipment maintenance. The ideal candidate will have proven experience in lift servicing, hold NVQ level 3 in lift maintenance, and possess strong problem-solving and communication skills. This role is crucial for ensuring equipment operates safely and reliably within the Housing business unit.

Qualifications

• Proven experience in lift servicing, maintenance, or repairs preferred.
• Ability to work under pressure and meet deadlines.
• Holds a full UK driving license.

Responsibilities

• Respond to calls or repairs within the contractual time frame.
• Maintain and service lifting equipment, including lifts and hoists.
• Work in accordance with health and safety policies.

Skills

Lift servicing

Maintenance

Problem-solving

Customer service

Effective communication

Education

NVQ level 3 in lift maintenance

Job description

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Location: Birmingham, England, United Kingdom
Job ID: 79281

Company description:

Location: Birmingham, England, United Kingdom
Job ID: 79281

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion people daily. As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities and contributes to making places more accessible, inclusive, and sustainable. We prioritize innovation, safety, and high ethical standards, respecting colleagues and the world around us. Joining us means helping shape the future and continuing our legacy since 1874.

Job description:

We are recruiting for a Service Technician to work as part of the local team based in Birmingham, supporting customer communications and assisting the management team. The role involves providing front-of-house customer contact within the Birmingham Housing business unit, ensuring our equipment operates safely and reliably.

Duties & Responsibilities:

• Respond to calls or repairs within the contractual time frame
• Support and cooperate with colleagues in a positive, helpful, and respectful manner
• Comply with the company's field objectives and reporting systems
• Participate in the continuous development of the company's quality system
• Maintain and service lifting equipment, including lifts, platform units, and hoists
• Complete works in real-time within Field Link
• Perform other field engineering duties as required
• Adhere to all company policies and procedures
• Work in accordance with occupational health and safety policies to ensure safety compliance

Candidate Requirements:

• Proven experience in lift servicing, maintenance, or repairs preferred
• Qualified to NVQ level 3 minimum in lift maintenance
• Ability to work under pressure and meet deadlines
• Flexibility and strong problem-solving skills
• Effective communication skills at various levels (client, service leader, inspectors)
• Customer-focused, committed to providing high-quality service
• Team player, supportive and willing to assist colleagues
• Proactive with good workload prioritization
• Reliable in delivering commitments
• Good time management and planning skills
• Holds a full UK driving license

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