Service Technician

JR United Kingdom; Bagshot; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive engineering firm in Surrey is looking for a Service Technician to join their Aftersales Team. You will be responsible for performing maintenance, diagnostics, and repairs on vehicles, ensuring efficient customer support. Ideal candidates have NVQ Level 3 in Vehicle Maintenance and experience in the automotive industry. This position may also involve supporting track day events worldwide and requires good communication skills.

Qualifications

• Must have experience in the Automotive Industry at Dealership or Head Office.
• Track day support experience is an advantage.
• Valid Passport with no visa restrictions is required.

Responsibilities

• Perform maintenance, diagnostics and repairs on vehicles.
• Complete Pre-Delivery Inspections and customer handover support.
• Liaise with customers regarding work carried out.

Skills

Vehicle Maintenance and Repair

Customer Communication

Diagnostic Fault Finding

Computer Literacy

Clean UK Driving Licence

Education

Level 3 NVQ or equivalent in Vehicle Maintenance and Repair

Service Technician qualification

Job description

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Gordon Murray Automotive Limited currently has an exciting opportunity for Service technician to join our Service Engineering and Aftersales Team based at the Gordon Murray Automotive Head Quarters in Windlesham, Surrey.
Reporting to the Aftersales Chief Technical Support Engineer, you will be responsible for customer support activities including, maintenance and repair, diagnostic repairs, warranty repairs and body repairs on Gordon Murray Automotive vehicles. In this role you will also be required to support Gordon Murray Automotive track day events at venues worldwide.
Key Responsibilities

• Perform maintenance, diagnostics and repairs on customer and internal vehicles.
• Complete Pre-Delivery Inspections (PDI) and customer handover support.
• Ensure that work is planned and completed to deadlines.
• Ensure that all supporting administration is completed correctly and in a timely manner.
• Work well under pressure and respond to short notice changes as required by the company / department.
• Support in alternate workstreams, such as development of service repair procedures.
• Liaise with customers and articulate work carried out in a professional manner.
• Carry out any other appropriate work as required by the company.

Skills, Knowledge and Expertise

• Level 3 National Vocational Qualifications (NVQ), or equivalent, in Vehicle Maintenance and Repair.
• Qualified to Service Technician level.
• Previous experience in the Automotive Industry at Dealership or Head Office environment
• Proven record in customer verbal communication.
• Proven record on Diagnostic fault finding.
• Refrigerant handling qualification which meets the F-Gas Regulation.
• Track day support experience an advantage.
• Knowledge of Engineering and Service Bill of Material systems an advantage.
• Knowledge of Automotive Vehicle operating systems, Braking, Air Conditioning, Suspension, Engine and Transmissions.
• Computer literate - Microsoft Office Suite including Microsoft Teams.
• Clean Full UK driving licence
• Valid Passport with no visa restrictions
• Well presented, with professional mannerisms befitting of the Gordon Murray organisation.
• Adaptable, quick thinking, decisive, showing strong initiative and self-determination.
• Ability to work independently and show initiative.
• Strong planning, good follows up skills, meticulous in detail.
• Demonstrates a methodical approach.
• Good team working habits.
• Confident with good interpersonal & communication, (especially verbal and written) skills.
• Flexible approach to working hours.

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