Service Team Manager DOLS and Safeguarding Hub

Royal Borough of Windsor and Maidenhead; Maidenhead; Hybrid; GBP 53,000 - 59,000; Full time

Job summary

A local borough council is seeking a Service Team Manager to lead the Safeguarding and DoLS Hub. This full-time role offers a salary of £53,296 - £58,286 and allows hybrid working. Responsibilities include overseeing safeguarding processes and providing leadership to the team. Ideal candidates will have a background in social care and a commitment to person-centered approaches. This position comes with various benefits, including flexible working and a generous pension scheme.

Benefits

32 days annual leave plus Bank Holidays

Flexible working

Caring for mental health

Employee Assistance Programme

Discounts with retailers

Qualifications

• Experience in a senior social care role.
• Proven understanding of the Care Act and Mental Capacity Act.
• Skills in reflective practice and promoting resilience.

Responsibilities

• Lead a team responsible for safeguarding and DoLS.
• Ensure oversight of safeguarding processes.
• Work collaboratively with partners to uphold rights.

Skills

Compassion

Knowledge of safeguarding

Leadership

Collaboration

Education

Relevant social care qualification

Job description

Overview

Join Our Adult Social Care Leadership Team – Champion Excellence in Safeguarding!

We have an exciting opportunity for a Service Team Manager to lead our Safeguarding and DoLS Hub!

We are recruiting a knowledgeable and compassionate Service Team Manager to lead our Safeguarding & DoLS Hub at the Royal Borough of Windsor & Maidenhead. This important role is central to delivering our Social Care Futures vision and ensuring that safeguarding responses are timely, proportionate, and person-centred.

This is a full-time, permanent role with hybrid working, and a salary of £53,296 - £58,286 per annum.

Why now?
It’s a great time to join RBWM. We’ve started our transformation journey Living Well Together a vision shaped by staff that’s about helping residents live well and enabling our teams to work well together in a connected, compassionate, and forward-thinking environment. We’re investing in new roles, new technology, and enhanced learning and development to support our teams and improve outcomes.

Our latest staff survey shows:

• 92% of colleagues feel their work is meaningful
• 87% say their line manager demonstrates the council’s values

But don’t just take our word for it—watch our staff videos to hear directly from our teams about what it’s like to work here:

Adult social care careers | Royal Borough of Windsor and Maidenhead

Role details

About the role

As Service Team Manager for the Safeguarding & DoLS Hub, you will lead a specialist team responsible for delivering statutory safeguarding duties and managing Deprivation of Liberty Safeguards.

• Provide visible, supportive leadership to staff, promoting resilience and reflective practice.
• Ensure robust oversight of safeguarding and DoLS processes, in line with the Care Act and Mental Capacity Act.
• Champion excellent practice around mental capacity across the service.
• Work collaboratively with internal and external partners to uphold individuals’ rights and wellbeing.
• Contribute to RBWM’s strategic priorities: building inclusive, healthy communities, promoting prevention and choice, and delivering compassionate, high-quality services.

What we offer

• 32 days annual leave plus Bank Holidays
• Flexible working, including a hybrid working pattern for a better work-life balance
• Social Work England Registration Fees reimbursed
• Generous Local Government Pension Scheme, including life cover (3x annual salary) and AVC options
• Free employee parking close to the offices
• Give As You Earn scheme
• Instant Reward Scheme to recognise and reward innovative achievement
• Employee Assistance Programme providing counselling, advice and information
• Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals

Interview Date 20 October 2025

If you wish to discuss this position informally, please contact Kate Concannon (Deputy Director Adult Social Care) at [e-mail].