Service Support Specialist

GardPass Consulting; London Borough of Hillingdon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A consulting firm in the UK is seeking an ICT specialist to deliver ICT services effectively. The ideal candidate should have at least 2 years of experience in ICT service delivery and engineering, along with strong analytical skills to resolve issues efficiently. Knowledge of policies and procedures within CIS is a plus.

Qualifications

• Minimum 2 years of experience in Information and Communication Technology service delivery.
• Minimum of 2 years of experience in ICT engineering and/or network management.

Skills

Analytical skills

Issue identification

Job description

Start date: September 2025
Clearance: NATO Secret or equivalent
Location: Northwood, UK

Requirements:
• Minimum 2 years of experience from Information and Communication Technology service delivery
• Minimum of 2 years of experience in ICT engineering and/or the management of a networks
• Strong analytical skills, capable of quickly identifying issues and determining efficient resolution.

Desirable:
• Knowledge and experience of working with NCI Agency
• Knowledge and experience of working within policy, procedures, and organization of CIS