Service Support Administrator

Buscojobs; Greater London; On-site; AUD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Administration Assistant to join their Mechanical and Fire Protection Services team. This full-time role involves managing invoicing, processing purchase orders, and providing exceptional customer service. The ideal candidate will thrive in a collaborative environment, possess strong communication skills, and demonstrate proficiency in Microsoft Excel. With opportunities for professional development and a supportive team culture, this position is perfect for someone eager to grow in their career. Join a company that values your contributions and invests in your future.

Benefits

Medibank Private Staff Discount

Parental leave

Volunteer leave

Employee Assistance

Training provided

Qualifications

• Experience in administration, preferably in technical services.
• Ability to manage multiple tasks and communicate effectively.

Responsibilities

• Manage invoicing and purchase orders from start to finish.
• Schedule technicians and liaise with suppliers and customers.

Skills

Strong communication skills

Invoicing

Microsoft Excel

Customer service

Ability to learn new systems

Tools

MS Office

Job description

Contract type : Service Support Administrator

Schedule : Full-Time

Country : Australia

Looking for a full-time Administration role? Join Our Team at Equans ANZ – A proud world leader in technical services.

Equans, a leading provider of technical services across Australia & New Zealand, and globally, is on the lookout for a dynamic and experienced Administration Assistant to join our Mechanical and Fire Protection Services team at our Hallam office.

While it is preferable that you have exposure to multi-service, facilities management and / or maintenance business, it is not required.

You will have strong communication skills, sound experience producing invoices, using Microsoft Excel along with the ability to learn and pick up other computer systems and programs.

Previous administration experience working in the Mechanical and Fire Protection industry is also highly desirable but not essential.

What You Will Be Doing

• Invoicing (start to finish)
• Processing purchase orders
• Ordering and management of inventory collection
• Managing technician scheduling
• Liaising with suppliers, contractors, customers, and technicians.
• Answering phones and providing exceptional customer service.
• Providing administrative support to the Operations Manager.
• Follow up on any outstanding work and invoices.
• Allocating work and scheduling technicians.
• Work within customer portals to manage workflow.

What We Offer

• A talented team environment and learning experience.
• Training provided for many aspects of the role.
• Strong and supportive leadership.
• Medibank Private Staff Discount.
• Thrive in a talented team environment that values and invests in your professional development.
• Collaborative and inclusive work culture.
• Opportunities for continuous improvement.
• Parental leave.
• Volunteer leave.
• Employee Assistance.

What You Need

• The ability to pick things up quickly.
• A confident and initiative-taking temperament.
• Ability to communicate with clients, colleagues, and technicians in a clear and confident manner.
• Openness to learn how to use multiple new computer systems / programs.
• Excellent experience using Excel, and ability to maintain detailed records.
• Intermediate to advanced computer & MS Office skills.

Next Steps

If you are interested in this role, please apply with an up-to-date resume.

Please note that we can only accept applications from those with full, unrestricted working rights in Australia.

Equans is an EEO employer, where all applicants are treated with fairness and respect and have equal access to the opportunities available.