Service Supervisor - Refrigeration

Olliver Charles Ltd; Plymouth; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading engineering firm in Plymouth is seeking a Supervisor to lead a team of technicians in the maintenance and repair of refrigeration and air conditioning systems. The ideal candidate has supervisory experience, strong communication skills, and a background in industrial settings. This position offers competitive benefits including a defined pension plan, life assurance, and opportunities for professional development.

Benefits

26 days annual leave

Defined pension contribution plan

Life Assurance

Company vehicle

Private medical scheme

Bonus scheme

Eye care vouchers

Qualifications

• Strong planning and organisational skills; ability to manage conflicting priorities.
• Strong written and verbal communication skills.
• Minimum 2 years experience in an industrial setting.

Responsibilities

• Supervise a team of service engineers/technicians.
• Estimate labour costs and prepare quotations.
• Plan service, maintenance, installation and repair work.

Skills

Planning and organisational skills

Communication skills

Team engagement

Job description

As Supervisor you will be responsible for leading a team of technicians, skilled/semi-skilled engineers, apprentices and trainees and ensuring they are fully engaged on the maintenance, service, installation and repair of commercial/industrial refrigerating and air conditioning plant.

Main Responsibilities:

• Directly supervise a team of service engineers/technicians.
• To accurately estimate labour cost of maintenance, service & repair work and prepare quotations for customers.
• To help allocate labour to maintenance, service, installation and repair contracts with specific responsibility for customer satisfaction and financial result.
• To carry out simple design and project work from catalogue sales. Agree and meet sales margin with Service Manager.
• To plan all service, maintenance, installation and repair work using available records, estimates, drawings and specifications to meet contract requirements.
• To ensure training for Engineers and Technicians is carried out as necessary.
• In conjunction with Service Manager to ensure maximum utilisation of human and material resources, providing engineering support as required.
• To ensure that the Company's technical and safety standards are maintained in accordance with Health & Safety Practices as outlined in the Company Health and Safety procedures and to make recommendations for improvements as necessary as well as the reporting of accidents.

Our Ideal Candidate:

• Strong planning and organisational skills; ability to work to tight deadlines and manage conflicting priorities
• Strong written and verbal communication skills
• Inquisitive mind and conceptual thinker
• Ability to engage and motivate a team

Required Experience:

• Previous supervisory experience an advantage
• Minimum 2 years' experience as a Service Engineer/Technician in an industrial setting
• Substantial practical experience with all aspects of refrigeration and air conditioning, both mechanical and electrical.

Pay & Benefits:

• 26 days annual leave
• Defined pension contribution plan
• Life Assurance
• Company vehicle
• Private medical scheme/Company sick pay scheme
• Bonus scheme
• Continued professional development, including study leave and financial support for role related qualifications
• Eye care vouchers