Service Supervisor - Refrigeration

ZipRecruiter; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment platform in the UK is seeking a Supervisor to lead a team of technicians in the maintenance, service, installation, and repair of refrigeration and air conditioning systems. The ideal candidate should have supervisory experience and at least 2 years in a similar industrial role, with a strong focus on technical skills and effective team management.

Benefits

26 days annual leave

Defined pension contribution plan

Life Assurance

Company vehicle

Private medical scheme/Company sick pay scheme

Bonus scheme

Eye care vouchers

Qualifications

• Previous supervisory experience an advantage.
• Minimum 2 years’ experience as a Service Engineer/Technician in an industrial setting.
• Substantial practical experience with all aspects of refrigeration and air conditioning, both mechanical and electrical.

Responsibilities

• Directly supervise a team of service engineers/technicians.
• Accurately estimate labour cost for maintenance, service & repair work.
• Allocate labour to contracts with responsibility for customer satisfaction.
• Carry out design and project work from catalogue sales.
• Plan all service, maintenance, installation and repair work.
• Ensure training for Engineers and Technicians.
• Ensure maximum utilisation of human and material resources.
• Maintain technical and safety standards.

Skills

Strong planning and organisational skills

Strong written and verbal communication skills

Inquisitive mind

Ability to engage and motivate a team

Job description

Job Description

As Supervisor you will be responsible for leading a team of technicians, skilled/semi-skilled engineers, apprentices and trainees and ensuring they are fully engaged on the maintenance, service, installation and repair of commercial/industrial refrigerating and air conditioning plant.

Main Responsibilities

• Directly supervise a team of service engineers/technicians.
• To accurately estimate labour cost of maintenance, service & repair work and prepare quotations for customers.
• To help allocate labour to maintenance, service, installation and repair contracts with specific responsibility for customer satisfaction and financial result.
• To carry out simple design and project work from catalogue sales. Agree and meet sales margin with Service Manager.
• To plan all service, maintenance, installation and repair work using available records, estimates, drawings and specifications to meet contract requirements.
• To ensure training for Engineers and Technicians is carried out as necessary.
• In conjunction with Service Manager to ensure maximum utilisation of human and material resources, providing engineering support as required.
• To ensure that the Company’s technical and safety standards are maintained in accordance with Health & Safety Practices as outlined in the Company Health and Safety procedures and to make recommendations for improvements as necessary as well as the reporting of accidents.

Our Ideal Candidate

• Strong planning and organisational skills; ability to work to tight deadlines and manage conflicting priorities
• Strong written and verbal communication skills
• Inquisitive mind and conceptual thinker
• Ability to engage and motivate a team

Required Experience

• Previous supervisory experience an advantage
• Minimum 2 years’ experience as a Service Engineer/Technician in an industrial setting
• Substantial practical experience with all aspects of refrigeration and air conditioning, both mechanical and electrical.

Pay & Benefits

• 26 days annual leave
• Defined pension contribution plan
• Life Assurance
• Company vehicle
• Private medical scheme/Company sick pay scheme
• Bonus scheme
• Eye care vouchers