Service Specialist

Ecolab Quimica Ltda.; Peterborough; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Company van

Company iPhone

25 days holiday

8 bank holidays

Bonus up to 5%

Pension

Job summary

Ecolab UK and Ireland is seeking a Service Specialist – Pest Technician to join its Pest Elimination team. You will build strong client relationships, provide expert pest control guidance, and deliver clear verbal and written reports to customers using modern tools.

Key duties include planning your diary to serve clients, managing stock, and delivering preventative solutions. This role offers development opportunities and exposure to global brands within a supportive network.

Qualifications

• Excellent communication skills.
• Ability to build and retain relationships with customers.
• Adept at problem solving and providing preventative solutions.
• Willingness to learn and advise clients on best-practice pest control.

Responsibilities

• Build and retain relationships with customers, including global brands.
• Demonstrate excellent communication in verbal and written reports.
• Take responsibility for controlling and eradicating pests.
• Problem solve and offer proactive solutions for clients.
• Deliver reports to clients using the latest technology.
• Plan workload effectively to service customers.
• Manage stock levels to service customers, with proactive and reactive work approach.

Skills

Excellent communication

Relationship management

Problem solving

Advisory support

Job description

Service Specialist – Pest Technician

Ecolab UK and Ireland is proud to be a Great Place to Work- Certified™ Company!

Our associates have spoken and recognised outstanding employee experience. So, when you join our Pest Elimination team as a Pest Technician, not only do you get to work for a company that helps change the world, you will also get to work for a company that is committed to creating great workplaces for their associates.

Why join our Pest Elimination team? We will provide you with the tools and experience to be an expert on problem solving and advising on preventative solutions to protect our customers from pests. You will have the flexibility to manage your own diary and route plan, to ensure that our brand and our customers are protected. You will also get to build and retain relationships to partner on best practice solutions, supported by a wider team and network you can learn and develop from.

Are you driven to succeed, dependable, problem solver and can trouble shoot? Can you build excellent relationships and offer expert advisory support to our clients? Are you looking for a change in career or looking for a company that will support you in your career development and growth? If so, we want you to consider becoming part of our Pest Elimination team.

As a Service Specialist you will:

• - Build and retain relationships with our customers, who include Global brands
• - Have excellent communication skills
• - Take responsibility for controlling and eradicating pests
• - Be able to problem solve and offer solutions
• - Deliver verbal and written reports to clients by using the latest Apple technology
• - Have the flexibility to manage your own workload, by efficiently and effectively planning your own diary
• - Be responsible for managing your own stock levels to be able to service your customers.
• - Be able take a proactive and reactive approach to your work.

What’s in it for you?

• - Salary starting from £27,270. up to £32,000. dependant on experience
• - Additional £3000. London Weighting Allowance if you reside in the M25 area
• - Investment in your training, development, and qualifications
• - 25 days holiday plus 8 days Bank Holiday
• - 4% Flexible Benefits. A wide range of benefits (extended to families) or to be used as salary increase
• - Pension and 4 x annual salary Life Assurance benefits
• - Bonus opportunity of up to 5%
• - Opportunity to purchase company shares
• - Performance bonus, overtime, and commission available
• - Company Van
• - Company iPhone
• - A long-term career within a business that recognises the talent to progress, inclusive of global opportunities

We welcome applications from people fleeing the situation in Ukraine. If you have the required skills and your status gives you eligibility to work in the country of this job, please apply, and select that you have the right to work, and will not require sponsorship.

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.