Service Solutions Consultant

Bechtle UK; Northampton; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Flexible working arrangements

Subsidised health care

Training and mentorship programs

Annual leave up to 30 days

Job summary

A technology services provider is seeking a driven individual to join as a Pre-Sales Consultant in Northampton, England. The role involves engaging with customers to drive strategic growth of Professional & Managed Services. Responsibilities include crafting solution proposals, supporting accounts, and leveraging technology pillars. The ideal candidate should have over 3 years of experience, excellent problem-solving and organizational skills, and the ability to build relationships effectively. The position offers a hybrid working environment, career progression, and competitive benefits.

Qualifications

• 3+ years’ experience in a similar role (Consultative Sales/Pre-sales/Consultant/Engineer).
• Broad understanding of technology solutions in corporate environments.
• Ability to work independently and collaboratively.

Responsibilities

• Support Account in uncovering customer challenges with service solutions.
• Architect solution proposals through discovery discussions.
• Engage customers and present solutions to stakeholders.

Skills

Self-motivated

Problem-solving skills

Organizational skills

Relationship building

Job description

This is an exciting opportunity for a driven person to join and drive the strategic development and growth of our Professional & Managed Services business.

You will work as a consultant, being a key member of the Bechtle Pre-Sales team. You will understand customer goals and challenges, consulting with them to introduce Managed/Professional Services, or expand upon their current adoption.

The primary function of this role is to be a pre-sales link between our internal sales teams, service partners and service offerings. Bechtle will encourage and support you to develop the business in alignment with market changes/trends.

Bechtle UK offers a range of products within our Technology Pillars. Bechtle are looking for an individual that can understand these Pillars at a high level and, in collaboration with our Account Managers, enhance these Pillars with consultations around professional and managed services, offering true end-to-end solutions.

Job Role Responsibilities

• Support Account in uncovering and solving customer business and technical challenges with professional and managed service solutions
• Architect and create solution proposals for customers through discovery and assessments-led discussions, with support from our vendors/distributors/service partners
• Active customer engagement, with a strong presence to lead consultative sessions and confidence in presenting/delivering a solution to customer stakeholders
• Work closely with other members of the Service Pre-Sales team to support with technical scoping and solution building on discovered opportunities
• Work closely with Bechtle UKI Bid Team to respond to customer tenders in facilitating local and international outsourcing requirements
• Maintain a good understanding of the competitive landscape and complimentary solutions across our key vendor portfolio
• Create and maintain relationships with customers, vendors and service partner
• Build strong relationships with sales and key customer stakeholders through sales cycles
• Support Bechtle in building new internal services capabilities through regular evaluation of customer demand and service partner use

Job Requirements

• Self-motivated with a positive attitude
• Exposure to delivering service-based solutions to customers
• Ambitious self-starter with a thirst for learning and knowledge
• Able to work independently and collaboratively
• Achievement orientated – enjoy a challenge and success
• Excellent problem-solving skills
• Regular visits to Bechtle UK&I offices
• Ability to successfully build relationships with colleagues, customers and vendors
• Strong organisational and administrative skills

What we offer

• Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months)
• Location – We have offices located across the UK – London, Chippenham, Northampton & Manchester.
• Top of the range technology in office and for home working (laptops, screens, etc
• Subsidised health care/medical benefits
• Annual Leave – 25-30* days plus B. H’s + optional 2 weeks unpaid. *Increases with time spent
• Progression Plan – training & mentor programme.

Experience

• 3+ years’ experience in a similar role (i.e. Consultative Sales/Pre-sales/Consultant/Engineer)
• Broad understanding of technology solutions in corporate environments
• Exposure to selling or supporting with outsourcing requirements for end users