Service Sales Manager - VR/31048

Thorpe Molloy McCulloch Recruitment Ltd; Aberdeen City; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the marine and offshore sector is hiring a Service Sales Manager in Aberdeen. This role involves managing customer relationships, coordinating service work, and driving the growth of aftersales services across the UK. Ideal candidates will have experience in account management and a background in marine engineering.

Qualifications

• Experience in account or project management within a service or engineering environment.
• Background in marine engineering is advantageous.

Responsibilities

• Develop and maintain customer relationships and identify new service opportunities.
• Act as main contact for service projects and manage service work.
• Prepare service-related tender documentation and manage invoicing issues.

Skills

Communication

Coordination

Organisational skills

Tools

ERP systems

Job description

A global specialist in lifting and handling solutions is looking for a Service Sales Manager based in Aberdeen. The company operates across the marine and offshore sectors, delivering engineered equipment and technical support through a worldwide network. In this role, you’ll manage customer relationships, coordinate service work, and support the growth of aftersales business across the UK.

Key Responsibilities:

• Developing and maintaining strong working relationships with customers and key stakeholders.
• Identifying and following up on new service opportunities within existing accounts.
• Acting as the main point of contact for ongoing and upcoming service projects.
• Preparing and submitting service-related tender documentation.
• Raising quotations using the ERP system and ensure accurate job costings.
• Planning and allocating service work in collaboration with the Service Manager.
• Providing clear job handovers to the service execution team, including scope and schedule details.
• Coordinating technical support and respond to customer enquiries.
• Keeping all service records up to date in the ERP system and relevant job folders.
• Working with the Accounts Team to help resolve any invoicing issues and support timely payments.

About You:

• Account or Project Management experience within a service or engineering environment.
• A background in marine engineering is an advantage.
• Strong communication, coordination and organisational skills.
• Comfortable using ERP and other business systems.

TMM Recruitment INDSCC

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