Service & Repair Engineer

Mansell Recruitment Group; Bedford; On-site; GBP 40,000 - 45,000; Full time

Job summary

A recruitment firm is seeking a Field Service & Repair Engineer to manage customer repairs and conduct on-site service work. Responsibilities include diagnosing faults, performing maintenance, and assembling products at their Bedford location. Ideal candidates should have mechanical and hydraulic service experience, and the ability to work remotely. The role offers a competitive salary between £40,000 and £45,000 depending on experience.

Qualifications

• Experience of maintaining processes and on time delivery.
• Experience of mechanical / hydraulic service / maintenance engineering.
• Experience working remotely on customer installations and managing own workloads.

Responsibilities

• Manage customer returns process to achieve annual repairs sales target.
• Perform service work on supplied Brakes, Clutches and Couplings.
• Support Quality and inspection to maintain ISO9001.

Skills

Mechanical service and maintenance

Hydraulic service experience

Ability to work remotely

Reading engineering drawings

Building assemblies

Job description

Overview

This is an excellent opportunity for a Field Service & Repair Engineer / Assembler who will be responsible for managing the customer repairs process as well as providing on-site service work at customer sites on brakes, clutches and couplings. This includes diagnosing faults, performing scheduled maintenance, and ensuring optimal performance of the company products. They will also carry out assembly work when there is no field service and repair work.

Key Responsibilities

• Manage customer returns process to achieve annual repairs sales target and on time delivery in line with customer expectations
• Strip and survey returned items and produce detailed report on parts and labour required with costings to repair the units if viable
• Rebuild customer returns to “as new” standard to allocated delivery date as required.
• Carry out service work on supplied Brakes, Clutches and Couplings at Bedford plant and remotely at customer site.
• Support Sales and Engineering with service, commissioning and sales support work on all products sold via Bedford plant
• Support Quality and inspection to maintain ISO9001 quality management system and achieve on time delivery of processes.
• Assemble and test products to specification, referring to working instructions and drawings, using air gun and spanners, paying particular attention to cleanliness of parts.
• Operate overhead travelling gantry crane and provide correct slinging procedure to load and transport large items.

The Candidate

• Experience of maintaining processes and on time delivery.
• Experience of mechanical / hydraulic service / maintenance engineering.
• Experience working remotely on customer installations and managing own workloads
• Working to engineering drawings
• Experience with building assemblies

Salary

£40,000 - £45,000 per year (depending on skills and experience)