Service Reliability Engineer

Oracle; Reading; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player seeks a dedicated Service Reliability Engineer to enhance the reliability and performance of cloud services for UK Government customers. This role involves monitoring service health, troubleshooting issues, and developing automation solutions to improve service quality. The ideal candidate will thrive in a collaborative environment, ensuring that high-performance standards are met while working closely with development teams. Join a forward-thinking company that values diversity, innovation, and the well-being of its employees, offering flexible work options and a comprehensive benefits package.

Benefits

Flexible work options

Learning and development opportunities

Mental health support programs

Medical insurance

Life insurance

Retirement plans

Qualifications

• Strong knowledge of Linux and automation techniques.
• Experience in Python programming and troubleshooting.

Responsibilities

• Collaborate with teams on service ownership and performance.
• Design and deliver secure, scalable systems for cloud services.

Skills

Linux

Automation

Python

Troubleshooting

ITIL

Networking

Cloud

Job description

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Job Description

Working as part of Oracle's UK Gov Cloud teams as a Service Reliability Engineer, you will focus on improving the reliability, performance, and operability of Oracle Cloud Services for UK Gov customers. You will monitor service health, troubleshoot issues, and develop automation and tooling to enhance service quality.

Due to interactions with UK Government and Defence customers, candidates must be prepared for security clearance and hold a British Passport.

Required Skills

• Strong Linux knowledge
• Automation experience
• Python experience
• Troubleshooting and support skills
• ITIL knowledge (beneficial)
• Networking experience (beneficial)
• Cloud experience (beneficial)

Career Level

IC3

What We Offer

• Competitive salary with benefits
• Flexible and remote work options
• Learning and development opportunities
• Mental health support programs
• Diverse employee resource groups
• Core benefits including medical, life insurance, and retirement plans

Company Culture

At Oracle, we celebrate diversity and inclusion, believing that innovation starts with a diverse workforce. We are committed to creating an inclusive environment where everyone can thrive.

Responsibilities

• Collaborate with the Site Reliability Engineering team on full-stack service ownership
• Understand service configuration, dependencies, and behavior
• Design and deliver secure, resilient, scalable, and high-performance systems
• Ensure performance and operability standards are met
• Work with development teams to improve service architecture
• Communicate technical characteristics and guide enhancements
• Understand and implement automation and orchestration principles
• Solve complex infrastructure problems and develop automation solutions
• Develop software to enhance service availability and efficiency

About Us

Oracle is a global leader in cloud solutions, committed to innovation, inclusion, and community engagement. We offer a range of benefits and support diversity and accessibility in our workplace.