Service Registered Service Manager / Operations (Penrith)

Medico Partners; Penrith; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care organization in Penrith seeks a bold, compassionate Registered Service Manager to lead a solo home for children. This role requires strong leadership, the ability to work with emotionally challenging situations, and commitment to trauma-informed care. Successful candidates will have a Level 5 Diploma and proven experience in similar settings. Competitive salary up to £58,344 based on experience.

Qualifications

• Evidence of continued professional development.
• Proven experience of working with children who present with emotional and behavioural difficulties.
• Experience in financial oversight, including budget management and resource planning.

Responsibilities

• Lead a registering solo homes for up to 2 children, supporting one child at a time.
• Manage high volumes of support workers.
• Make sound decisions in challenging situations.

Skills

Leadership skills

Excellent communication skills

Organisational skills

Problem-solving skills

Education

Level 5 Diploma in Leadership and Management for Residential Childcare

Job description

Role: Service Registered Service Manager / Operations

Contract: Permanent

Salary: Up to £58,344 (depending on experience)

Location: Penrith

Responsible to Operations Manager

Note: No sponsorship for this job.

We’re looking for a bold, compassionate Registered Service Manager to lead a registering solo homes for up to 2 children, supporting one child at a time with 2:1 care.

This is not your average management role. This is leadership where it counts — where trauma-informed care meets real purpose, and where your decisions change lives, fast.

Category Essential

Qualifications:

• Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent), or currently working towards this.
• Evidence of continued professional development.

Knowledge And Experience

• Experience as an Assistant Manager of a large service with high volumes of support workers, or as a Registered Manager in a multi-home or dual registration setting.
• Proven experience of working with children who present with emotional and behavioural difficulties.
• Knowledge of Children’s Homes (England) Regulations 2015, SCCIF framework and Quality Standards.
• Experience of working in emotionally challenging environments requiring patience and resilience.
• Experience in financial oversight, including budget management and resource planning.

Skills And Abilities

• Strong leadership and people management skills with the ability to inspire, develop and lead a team.
• Excellent communication skills - verbal and written - to engage effectively with professionals, children, and families.
• Ability to remain calm under pressure and make sound decisions in challenging situations.
• Strong organisational, planning and problem-solving skills.
• Confident in IT systems for reporting, care planning and compliance monitoring.

Please apply below or call us on 0121 270 8878, Monday to Friday, 09:00-17:00. Alternatively, email us on [e-mail] for assistance with this job.