Service Project Manager

H-E Parts; Stone; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading energy solutions provider in Stone, UK, is seeking an experienced Service Project Manager. This role involves overseeing multiple projects, ensuring excellent customer service, and managing financial and commercial aspects. The ideal candidate will have 5-10 years of project engineering experience and a strong ability to lead teams and deliver on strategies. This position is crucial for driving high-quality projects within the company's processes and safety guidelines.

Qualifications

• 5-10 years of experience in project engineering in the relevant sector.
• Proven experience managing high-value projects.
• Proficiency in project planning tools required.

Responsibilities

• Ensure customer service excellence and identify new business opportunities.
• Manage multiple projects simultaneously from start to finish.
• Control all aspects of project delivery, including financial and contractual management.

Skills

Project engineering experience

Managing high-value projects

Attention to detail

Commercial and financial acumen

Effective communication

Job description

Overview

Location: Stone, Staffordshire, United Kingdom

Job ID: R0105762

Date Posted: 2025-09-22

Company: HITACHI ENERGY UK LIMITED

Profession (Job Category): Project/Program Management

Job Schedule: Full time

Remote: No

Hitachi Energy has an exciting opportunity to join as a Service Project Manager. You’ll take full responsibility for the successful and safe execution of projects and Service Level Agreements and to use your sound judgement, built upon solid expertise, to deliver the best possible results every time. You'll lead a talented team of engineers and technicians and contribute to the strategy and growth of Transformer Service by delivering high-quality, cost-effective projects and solutions in line with our processes, quality standards and safety guidelines.

Responsibilities

• Focus on providing the best possible customer service and help to identify new business opportunities
• You’ll be managing multiple projects from start to finish simultaneously
• Plan, direct, co-ordinate and control every aspect – from costings, procurement and budget control to technical aspects, the allocation of resources and supply chain management – in line with design requirements
• Manage aspects of project delivery, including site reporting, and will maintain a key strategic role with responsibility for commercial, financial, contractual and QHSE implications
• Develop, monitor and review progress to ensure all work remains on schedule and within cost and quality estimates. But you’ll also operate as part of a team, leading the way to deliver highly successful outcomes
• Work alongside the Sales Manager and Tendering Team to assist in the growth of the business
• Cultivate open and transparent relationships both externally and internally and use your solution-driven mindset to achieve clarity of expectation, mitigate challenges and provide a seamless experience to customers

Qualifications

• You have a background in project engineering with 5-10 years of experience within our sector
• You’ll also have proven experience of managing high-value projects, including accountability for every aspect and for driving all activities
• You’re proficient at running multiple projects simultaneously and of working at pace with meticulous attention to detail
• You’re commercially and financially astute and have experience of project planning tools
• You also have knowledge of contractual obligations, SLAs, quality and HSE as well as supply chain management and resource planning

Your profile

• You’re extremely well organised with exceptional planning and prioritising skills
• You’re able to work to tight deadlines and proficient at overcoming challenges with a clear solution strategy
• You work well using your own initiative and are happy to operate with minimal supervision, but you’re also very much a team player
• You’re an exceptional communicator who’s effective at translating technical detail into relatable and relevant content and confident enough to liaise with customers and colleagues at all levels
• You also have a hunger to increase your knowledge and understanding and are able to absorb and learn technical aspects and information

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.