Service Project Manager

Alphaplus Consultancy Ltd; Manchester; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

AlphaPlus Consultancy Ltd is seeking a graduate for a full-time Service Desk role in Manchester. The position offers exposure to the education sector, supporting projects and trialing materials in a dynamic environment. Candidates can expect to work flexibly, ensuring a work-life balance while contributing to important assessments.

Benefits

Discretionary profit-related bonus scheme

Enhanced maternity/parental leave

25 days paid leave plus statutory bank holidays

Commitment to developing employee expertise

Responsibilities

• Support large-scale trials of new assessment materials.
• Provide Service Desk support for schools.
• Work with trialling and services delivery team and project leaders.

Job description

OPEN TO ALPHAPLUS INTERNAL APPLICANTS ONLY

Salary: £25,000 to £27,000 per annum depending on qualifications and experience

Closing date for applications: Monday 16 June 2025 at 9.00 am

This role presents an excellent opportunity for graduates with a passion for and interest in a career in the education sector to develop further their experience working in a fast-moving and dynamic education organisation. The postholder will report to the Service Desk Manager and will work together with the trialling and services delivery team and project leaders.They will support large-scale trials of new assessment materials and provide Service Desk support for schools, depending on business needs and the projects within the team at any given time.It is anticipated that the majority of work will be supporting the service desk.

The position is full-time, working 37.5 hours per week Monday to Friday and is Manchester office-based.

We are an inclusive employer. Job share/other flexible working arrangements may be considered for the right candidate(s). Any such preferences should be indicated at the early application stage and can be discussed further at interview. The company offers hybrid working (two days per week minimum in the office, with three days working at home). The exact allocation of office-based days is decided by the appointee’s manager, although flexibility remains our policy and approach.

Normally the role will involve some travel including visits to schools.Benefits include:

• discretionary profit related bonus scheme
• enhanced maternity/parental leave
• 25 days paid leave plus the eight statutory bank holidays
• commitment to developing the expertise of our employees.

We expect to invite shortlisted candidates to an assessment and interview on 25 or 26 June 2025.

To apply:

The full job description is available here .

To complete and submit your application you will also need to upload the following documents:

• Your current CV, tailored to highlight relevant qualifications and experience
• A covering statement which sets out how you meet the competencies relevant to this role including how you meet the most important personal attributes and details of your most significant relevant experience.

AlphaPlus is committed to providing equal opportunities to all and has an inclusive approach to recruitment, selection and employment. Demographic details requested as part of our monitoring process are not used in our selection process. You are invited to download and complete the equal opportunities monitoring form and return it encrypted [e-mail] or by post, marked Confidential, to Ziyan Amjid, AlphaPlus, c/o AQA Education Ltd, Devas Street, Manchester, M15 6EX.

By submitting an application to AlphaPlus you indicate that you agree to the terms of our recruitment privacy notice and the AlphaPlus privacy policy published on our website.