Service Planner / Administrator

VL Test Systems Ltd; Buckingham; On-site; GBP 25,000 - 26,000; Full time

Job summary

An exciting opportunity awaits at a trusted name in premium vehicle testing equipment. As a Service Planner / Administrator, you'll play a crucial role in coordinating service engineers across the UK, ensuring customer satisfaction through efficient scheduling and communication. This position offers a competitive salary, private healthcare, and comprehensive training, making it perfect for those with a proactive approach and a knack for administration. Join a close-knit team in Buckingham and contribute to a company renowned for its expertise in the commercial brake tester market.

Benefits

Private Healthcare

Comprehensive Training

Career Development Support

Qualifications

• Ideal for someone with an administration or planning background.
• Experience in scheduling/planning preferred.

Responsibilities

• Coordinate and schedule the deployment of Service Engineers.
• Generate system-based quotations and invoices.
• Manage and resolve customer queries efficiently.

Skills

Scheduling / Planning

Microsoft Office

Telephone Communication

Customer Service

Attention to Detail

Numeracy and Analytical Skills

Written and Spoken English

Job description

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Location: Buckingham, MK18 1WA

Salary: £25,000-£26,000 per annum, depending on experience + Benefits

Contract: Full Time, Permanent

Hours: 8:30am-5:00pm Monday to Thursday, 8:30am-4:30pm Friday

Service Planner / Administrator - Benefits

A competitive salary package, tailored to your experience

Private Healthcare for you and your family (following a 6-month probation period)

Comprehensive training and career development support

About Us

VL Test Systems Ltd (VLT) is a trusted name in the supply of premium Commercial Vehicle testing equipment, bringing extensive expertise particularly in the Commercial Brake Tester market.

Service Planner / Administrator - The Role

An exciting opportunity has arisen for a proactive Service Planner / Administrator to become a key member of our close-knit, busy service team, based in Buckingham.

Key Tasks & Responsibilities

Coordinate and schedule the deployment of Service Engineers to customer sites across the UK

Generate system-based quotations and invoices

Manage and resolve customer queries efficiently

Service Planner / Administrator - Qualifications, Experience & Profile

This role is ideal for someone with an administration or planning background, who enjoys working methodically and managing a busy workload.

Successful Candidates Will Be

Experienced in scheduling / planning (preferred)

Proficient in Microsoft Office applications

Confident with telephone communication

Strong in customer service and relationship management

Highly attentive to detail

Numerate and analytical

Positive, enthusiastic, and approachable

Well-versed in written and spoken English

Please note: There is a six-month probationary period, during which full training and support will be provided to help the successful candidate settle into the role.

Next Steps

If you believe you have the skills and enthusiasm for this opportunity, click "apply" today and submit your latest CV for immediate consideration.

No agencies, please.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Other

• Industries

  Administrative and Support Services

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