Service & Parts Coordinator · Manchester

Flannery Plant Hire (Oval) Ltd.; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading plant hire company is seeking a detail-oriented Service & Parts Coordinator in Manchester. The role involves coordinating service schedules, managing repair requests, and ensuring minimal downtime of equipment. Candidates should have experience in service coordination, strong organizational skills, and proficiency in service management software.

Benefits

Competitive salary and benefits package

23 days plus bank holidays and personal leave

Training programs and career development opportunities

Confidential support services

Safe, sustainable and eco-friendly working environment

Access to the latest plant and machinery

Supportive and collaborative team environment

Recognition programs for outstanding performance

Qualifications

• Experience in a service coordinator or similar role within plant hire or construction.
• Good understanding of plant machinery maintenance.
• Strong organizational and time management skills.

Responsibilities

• Plan and coordinate maintenance for all plant machinery.
• Manage repair requests and assign tasks to engineers.
• Monitor parts inventory for maintenance and repairs.

Skills

Organizational skills

Communication skills

Problem-solving skills

Attention to detail

Tools

Service management software

Microsoft Office

Job description

Service & Parts Coordinator

About Flannery Plant Hire:

We are a leading provider of plant hire services across the UK. With decades of experience, we offer an extensive fleet of modern, well-maintained equipment, ranging from excavators to dump trucks, backed by a commitment to safety, reliability, and customer service. We work with clients in construction, civil engineering, and infrastructure to ensure they have the right tools to complete their projects efficiently.

We are seeking a detail-oriented and highly organized Service & Parts Coordinator to join our team. The successful candidate will coordinate service schedules, manage repair requests, liaise with engineers, and ensure minimal downtime for our fleet.

Key Responsibilities:

• Plan and coordinate routine maintenance for all plant machinery to prevent breakdowns and maximize uptime.
• Manage repair requests, assign tasks to engineers based on urgency, and ensure timely, quality repairs.
• Monitor parts inventory to ensure availability for scheduled maintenance and emergency repairs.
• Serve as the main contact between site teams, engineers, and management, providing updates on equipment status and repair progress.
• Maintain accurate records of maintenance and repairs, including parts used and downtime.
• Ensure all activities comply with health and safety regulations and company policies.
• Generate reports on equipment performance, maintenance, and repairs, identifying trends and improvement areas.

Skills and Experience:

• Experience in a service coordinator or similar role within plant hire, construction, or heavy machinery industries.
• Good understanding of plant machinery maintenance and common issues.
• Strong organizational and time management skills.
• Excellent communication skills, both written and verbal.
• Proficiency with service management software, scheduling tools, and Microsoft Office.
• Problem-solving skills to minimize equipment downtime.
• Attention to detail in record-keeping and reporting.

What We Offer:

• Competitive salary and benefits package.
• 23 days plus bank holidays and personal leave.
• Training programs and career development opportunities.
• Confidential support services.
• A safe, sustainable, and eco-friendly working environment.
• Access to the latest plant and machinery.
• Supportive and collaborative team environment.
• Recognition programs for outstanding performance.

Flexible Working Opportunities:

We support flexible working arrangements for our office-based roles. Discuss your needs during the interview, and we will consider options within the role's scope.

Equal Opportunities:

We embrace diversity and are committed to creating an inclusive environment for all employees, recognizing that diversity fosters innovation and success. We call it "Empowering Everyone."