Service Ops and Training Administrator

Industrial Temps; Dunmurry; On-site; GBP 28,000; Full time

Job summary

A staffing agency in Dunmurry is seeking an experienced Service Ops and Training Admin to provide administrative support to operational trainers. Responsibilities include scheduling, maintaining training records, and auditing data. Applicants should be educated to High School level with experience in Microsoft Office. This role offers a salary of £28,000 per annum with a 36-hour work week.

Qualifications

• Educated to High School / Further Education level with 2 A levels or equivalent.
• Competent in full Microsoft Office suite (Word, Excel, Outlook, PowerPoint, and Teams).

Responsibilities

• Provide comprehensive administrative support across all training divisions.
• Build and maintain strong relationships with service stations.
• Serve as the main point of contact for training queries.
• Prepare and manage documentation for service station audits.
• Foster a positive and inclusive team environment.
• Show a proactive approach to learning.

Skills

Microsoft Office suite

Communication

Education

High School / Further Education with 2 A levels

Job description

Our Client, Survitec, is seeking a Service Ops and Training Admin to join their team based in Dunmurry. This role provides training administrative support to Survitec operational trainers, ensuring trainees receive the right information, training materials and support for them to succeed in completing their development modules. Provides analysis of training feedback in support of continuous improvement and prioritisation of need.

Responsibilities

• Provide comprehensive administrative support across all training divisions, including scheduling technicians, maintaining training records and certificates, and auditing data for accuracy.
• Build and maintain strong relationships with service stations and instructors to ensure training needs are communicated, coordinated, and met efficiently.
• Serve as the main point of contact for internal and third-party training queries, escalating complex questions as needed.
• Prepare and manage documentation, correspondence, and corrective actions for service station audits, ensuring compliance with company procedures and relevant regulations.
• Foster a positive and inclusive team environment where colleagues feel valued, live the company values, and are encouraged to contribute fully.
• Demonstrate a proactive approach to learning, developing knowledge of training processes, technology, regulations, and industry best practices through on-the-job experience, coaching, and formal/informal training.
• Promote and uphold a safety-first culture, ensuring a safe and healthy working environment for all.

Skills and Qualifications

• Educated to High School / Further Education level with 2 A levels or equivalent.
• Competent in full Microsoft Office suite (Word, Excel, Outlook, PowerPoint, and Teams).

Further Information

Industrial Temps is an Equal Opportunities Employer.

Application Information

Please forward your CV through to [e-mail] or call our Belfast office on 028 2542 0140 and ask for Christine or go to: www.industrialtemps.com/job/service-ops-and-training-admin-j119387?source=bing.com

Salary £28,000 per annum. Weekly hours 36. Worktime Monday to Thursday, 8am - 4.30pm & Friday, 8am - 2pm. Closing date: 28/10/2025.