SERVICE OPERATIONS MANAGER (SOM)

Premier Christian Communications Ltd; London; Hybrid; GBP 22,000 - 39,000; Part time

Job summary

An established charity is seeking a dedicated senior manager to lead the delivery of vital services to vulnerable adults. This role, under the guidance of the CEO, emphasizes safeguarding and support, requiring a candidate with strong management skills and a collaborative spirit. The position offers flexibility with a mix of in-person and remote work, making it ideal for someone passionate about making a difference in the community. Join a forward-thinking organization committed to empowering individuals and fostering meaningful connections with local churches.

Qualifications

• Proven experience in managing teams and delivering services effectively.
• Strong skills in safeguarding and supporting vulnerable adults.

Responsibilities

• Oversee the delivery of StreetlightUK services under the CEO's leadership.
• Develop and implement policies while managing teams and facilitating communications.

Skills

Management

Safeguarding vulnerable adults

HR expertise

Finance expertise

Team collaboration

Policy development

Training facilitation

Education

Relevant management experience

Job description

Under the CEO's leadership, the SOM will implement the charity’s vision and ensure the effective delivery of all StreetlightUK services. The ideal candidate will be an experienced manager with frontline skills in safeguarding and supporting vulnerable adults in a gender and trauma-informed way. They will also possess extensive back-office expertise in HR and finance.

We are looking for an individual with energy, motivation, and dedication to oversee the effective delivery of our services. We seek a senior manager who possesses well-developed self-awareness, the ability to collaborate effectively, develop and implement policy, manage teams, provide training, and facilitate communications.

Line Manager: CEO

Location: London (Two days a week in person, one remote)

Hours of Contract: 21-28 hrs per week, with flexibility for the right candidate.

Salary: £22,015 (£38,220 full-time equivalent - 35 hours)

2-year contract with extension subject to funding.

Closing date: Tuesday, 10th June 2025

Genuine Occupational Requirement (GOR)

Due to the role’s history, context, and nature, this post is restricted to female applicants and to those who are Christians under Section 9, Paragraph 1 of the Equality Act 2010. Many local churches form part of our support structure; this role is crucial in managing and developing these links.