Service Manager - Young Adults

Ackerman Pierce Ltd; Greater London; On-site; GBP 55,000 - 66,000; Full time

Job summary

A local government authority in Haringey is seeking an experienced Service Manager for their Young Adults Service. The ideal candidate will lead service delivery for young people and ensure high-quality support. Must be a qualified social worker with a strong background in service management and improvement. This full-time role offers a competitive salary package, market supplement, and opportunities for professional development.

Benefits

£5,850 Market Supplement

Access to wellbeing services

Agile and flexible working arrangements

Local Authority pension scheme

Qualifications

• Significant experience in leading and developing services for adolescents.
• Strong knowledge of leaving care practice.
• Ability to manage budgets and ensure value for money.

Responsibilities

• Lead and develop services based on analysis of risk and user feedback.
• Ensure high professional standards in service delivery.
• Manage budgets and monitor resource use.

Skills

Service management

Knowledge of legislation and safeguarding

Budget management

Communication skills

Leadership skills

Education

Qualified social worker registered with Social Work England

Job description

Service Manager - Young Adults Service

Salary: Up to £65,478 per annum plus £5,850 Market Supplement

Location: Haringey

Contract: Permanent, Full-time (36 hours per week)

About the Role

Haringey Council is seeking a dynamic and experienced Service Manager to lead the Young Adults Service, driving service improvement through effective analysis, partnership, and performance oversight. You will lead on service delivery for young people leaving care and unaccompanied asylum-seeking children, ensuring they receive high-quality, evidence-based support in line with statutory guidance and best practice.

You will:

• Lead and develop services based on analysis of risk, performance, and user feedback.
• Ensure the operational delivery of services meets high professional standards.
• Support practitioners through robust supervision, effective team meetings, and consistent quality assurance.
• Oversee leaving care services, including managing risk across teams and agencies.
• Drive innovation and service development for adolescents and care leavers.
• Take a strategic lead in supporting unaccompanied minors from arrival through to independence.
• Manage and monitor budgets, ensuring value for money and efficient resource use.
• Embed models of good practice, clear procedures, and staff training programmes.
• Collaborate with partners across the Children and Young People's Service to ensure seamless, holistic support.
• Maintain strong partnerships across internal and external agencies, ensuring children and young people remain safe and supported.

About You

You will be a qualified social worker registered with Social Work England, with proven experience in leading and developing services for adolescents, care leavers, and unaccompanied minors.

You will demonstrate:

• Significant experience in service management and improvement.
• Strong knowledge of legislation, safeguarding, and leaving care practice.
• Excellent strategic planning, performance management, and budget oversight.
• The ability to make sound judgements around risk and outcomes.
• Excellent communication, leadership, and partnership-working skills.

This role requires resilience, creativity, and a commitment to ensuring that young people are given the best possible start to adult life.

About Haringey

Haringey is a vibrant, diverse borough in North London, home to a mix of communities, green spaces, and a growing population of children and young people. The Council is committed to transforming services for children and families, ensuring every child has the best start in life.

You will join a forward-thinking organisation that invests in its workforce through the Haringey Academy, modern technology, and a strong focus on wellbeing and professional development.

Our Offer to You

• £5,850 Market Supplement for Service Managers
• Competitive salary and remuneration package
• Investment in modern technology and support systems
• Continuous learning through the Haringey Academy
• Clinical support via Family Psychology Mutual, Anna Freud, and Tavistock
• Access to wellbeing services, leisure discounts, and staff benefits
• Agile and flexible working arrangements
• Local Authority pension scheme
• Strong, visible, and caring leadership