Service Manager x3 and Senior Business Manager x1

Ealing Council (London Borough of Ealing); London; On-site; GBP 59,000 - 73,000; Full time

Job summary

Ealing Council is seeking a Senior Business Manager and Service Managers to facilitate effective adult social care within the community. Successful candidates will oversee public health initiatives and lead teams aimed at improving outcomes for residents in one of the most diverse boroughs in London. This is a pivotal role aimed at transforming service delivery to enhance community well-being and individual care plans.

Benefits

Generous holiday allowance

Career development opportunities

Pension scheme

Qualifications

• Experience in service management in social care required.
• Proven track record in leadership and team management.
• Knowledge of safeguarding and compliance in social care.

Responsibilities

• Oversee teams supporting up to 4,000 residents.
• Manage statutory compliance and safeguarding processes.
• Lead business support ensuring effective delivery of projects.

Skills

Leadership

Social Justice

Risk Management

Education

Relevant Degree in Social Work or Management

Job description

Service Manager x3 and Senior Business Manager x1

Join to apply for the Service Manager x3 and Senior Business Manager x1 role at Ealing Council (London Borough of Ealing)

Service Manager x3 and Senior Business Manager x1

Join to apply for the Service Manager x3 and Senior Business Manager x1 role at Ealing Council (London Borough of Ealing)

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Salary package

£59,739.00 - £63,159.00 Grade 15 pa inclusive / £68,973.00 - £72,480.00 Grade 17 pa inclusive.

Job reference

#EJR013136 / EJR013137

Application Closing date

18/06/2025

Job Description

Ealing Adults Social Care are on an improvement journey so that we can enable the very best outcomes for residents, we’d love you to join us.

Our transformation is driven by a relentless focus on delivering a person-centred, community connected resident journey supported by effective governance, high quality practice, risk management all delivered within our resources. A key part of our improvement journey is creating a leadership team that can deliver on our ambition to create connected communities that lead to better lives. We have made excellent progress, but there is still much more we want to achieve.

The roles Senior Business Manager and three service managers covering working age, mental health and older adults. So whatever your career stage, if you are committed to great outcomes, social justice and equality in social care, then Ealing is a great place to continue your leadership journey.

For an informal chat about the Senior Business Manager Role please contact Stuart Outterside on 07960 182 143 or email [e-mail]

Our vision

As a council our guiding vision is Connected Communities, the understanding that communities and the connections within help everyone to fulfil their potential and live healthy lives drives our work day in day out. In adult social care we also know that there will always be a need for a caring, effective and responsive service to meet the needs of our most vulnerable residents.

About Ealing

Ealing is home to over 375,000 people, and the population size has grown by 8.5% in the last decade. It is the third most diverse borough in London and the eighth most diverse borough in England and Wales – with over 1703 languages spoken and 56.8% of residents identifying as ethnically diverse.

As our seven towns are different, residents in each town face different challenges and there is a wide variation in socio-economic outcomes. That’s why our policy is underscored by a seven town approach, which enables us to better understand the needs, inequalities and aspirations of our communities.

Adult Social Care in Ealing

Ealing provides funded social care to just under 4,000 residents using a budget of just over £120m per annum. Our service aspires to outcome focused support plans that maximise the enormous strengths and assets that residents and communities have.

We are not resting on our laurels and as our CQC assurance report indicates there is still more to do. Our delivery plan continues to focus on choice and control with excellent practice at its heart. Specifically, we are focusing on person centered practice, technology enable lives, modernized day opportunities – through our Better Days project, increasing the uptake of Direct Payments, developing accommodation based solutions and a real focus on working age adults. We are looking for exceptional managers and leaders to continue our journey, if this is you then please look at the roles we have created.

We are looking for 3 Service Managers (Older Adults/Working Age and Mental Health) and 1 Senior Business Manager.

As a Service Manager (pay grade 17), you’ll play a critical leadership role in shaping long-term care delivery. You’ll manage teams supporting up to 4,000 residents, overseeing statutory compliance, safeguarding, and the use of data to drive service excellence.

When applying for the Service Manager role please specify at the top of your supporting statement which area are you applying for: Older Adults / Working Age / Mental Health

As our Senior Business Manager (pay grade 15), you’ll lead business support across adult social care operations, ensuring effective delivery of projects and resources that improve outcomes for Ealing residents. You’ll manage key governance functions, champion innovation (including automation and AI), and support continuous service improvement.

You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.

It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.

We’ve tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs.

Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.

We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.

Please note all applications will be determined on merit.

Ealing council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. Ealing follows safer recruitment practices to protect children and vulnerable adults. The post holder will be subject to an enhanced Disclosure and Barring Service (DBS) check.

This role is subject to Ealing Council’s enhanced vetting process.

– Service Manager Apply for Service Manager role here

Senior Business Manager Apply for Senior Business Manager role here

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Government Administration

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