Service Manager - Urgent Care

Leicestershire Partnership Nhs Trust; Leicester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Leicester is seeking an experienced Service Manager for mental health urgent care services. The role involves operational management, collaborating with partners, and driving service improvements. Candidates must have a postgraduate qualification in management and demonstrated leadership experience. Join a supportive team dedicated to improving local health services.

Qualifications

• Proven experience in operational management and leadership in health services.
• Demonstrable skills in service development and quality improvement.
• Ability to collaborate effectively with various stakeholders.

Responsibilities

• Lead and manage mental health urgent care services.
• Develop and improve operations in collaboration with partner agencies.
• Ensure oversight of governance and operational tasks.

Skills

Operational management

Leadership

Change management

Service user involvement

Effective communication

Education

Postgraduate qualification in management

Job description

Overview

We are looking for an experienced manager of mental health urgent and emergency care services to join our mental health urgent and emergency care teams as Service Manager.

The post involves working across a wide range of mental health urgent care services providing senior operational management and leadership. The post involves working with a number of system partners (acute Trust, Police, Ambulance, 3rd sector) and the postholder will be skilled in forming and maintaining effective working relations across the local system and beyond.

The post will suit an innovative and creative thinker who can continually identify opportunities for service development, efficiency and improvement, involving service users and other stakeholders at each step. Mental health urgent care continues to be an area of significant growth and expansion with genuine opportunity for the post holder to influence (in conjunction with others) the shape and quality of the overall service offer. The work is dynamic, stimulating and rewarding.

We are a friendly, supportive and compassionate leadership team with ambitious focus on what we can collectively achieve for our local population.

Main duties of the job

• Operational Management and leadership of all Mental Health urgent care services.
• Liaison and proactive development/improvement work with partner agencies.
• Oversight of key governance and operational tasks (quality, safety, HR/workforce, finance, data, performance, estate, EPRR).
• The post holder must have a postgraduate qualification in a relevant management and/or leadership qualification or comparable and demonstrable experience.
• Service development and quality improvement; change management
• Service user involvement and co-production
• Line management of Managers and teams.
• Collaborative working with other managers, key departmental leads and clinical/professional leads from within the Trust and external to the Trust.

We may close the advert early if we receive a sufficient number of applicants, so please apply as soon as possible.

About Leicestershire Partnership NHS Trust (LPT)

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to

Important information

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.