Service Manager - Trauma and Orthopaedics

Integrated Care System; Barnsley; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading healthcare staffing organization is seeking a Service Manager for Trauma and Orthopaedics at Barnsley Hospital. This temporary Band 8a position focuses on operational management, ensuring high standards of patient care, and monitoring budgets. Ideal candidates will have significant management experience in an NHS setting and a postgraduate management qualification. Join us and make a difference in patient care.

Benefits

Access to Learning & Development opportunities

Flexible shifts

Well-being resources

Build paid annual leave

Qualifications

• Significant operational management experience in a complex NHS setting.
• Ability to work under pressure and manage deadlines.
• Ability to lead and influence teams.

Responsibilities

• Oversee day-to-day operational management within the CBU.
• Monitor budget and resource allocation for the CBU.
• Ensure high standards of patient care and service delivery.

Skills

Leadership

Project management

Communication

Budget management

Analytical skills

Education

Postgraduate management qualification (or working towards)

Job description

Service Manager - Trauma and Orthopaedics

Are you looking to step up to a service manager position?

Are you an experienced Band 7 looking for your next challenge?

NHS Professionals are currently recruiting for a Band 8a Service Manager on behalf of Barnsley Hospital for a temporary position (6 months). They are looking for some one to hit the ground running and help them continue provide outstanding care.

Main duties of the job

The post holder will have responsibility forthe setting of service and managerial standards of care.

Job summary

Are you looking to step up to a service manager position?

Are you an experienced Band 7 looking for your next challenge?

NHS Professionals are currently recruiting for a Band 8a Service Manager on behalf of Barnsley Hospital for a temporary position (6 months). They are looking for some one to hit the ground running and help them continue provide outstanding care.

Main duties of the job

The post holder will have responsibility forthe setting of service and managerial standards of care.

Clinical Care

Workingon their own initiative, the post holder will contribute to the efficient andeffective provision of services within the CBU by:-

Being responsible for the day to dayoperational management within the CBU.

Ensuring good communication across theteam, the wider Trust and with external organisations and members of thepublic, including transmission of confidential information.

Taking an active approach in supportingthe Associate Director of Operations in ensuring services are delivered to ahigh standard.

Monitoring the budget within the areasof responsibilities, ensuring appropriate use of resources to gain best valuee.g. procurement of supplies and equipment

Co-ordinate and work with otherdepartments to ensure patient care flows are appropriate.

Meet key performance objectives andtargets within the CBU and support the Trust as a whole in meeting the overalltargets and key performance indicators.

Act as lead for service developments andaudit activity, along with any research initiatives.

Managerial

The post holder will be responsible for theleadership and operational management of service delivery, for example inallocating resources, and ensuring appropriate management of patient safetyincidents.

About us

Here at NHS Professionals, we run England's largest NHS staff bank and are experts at putting people in places to care. Every year we help thousands of dedicated and highly skilled NHS workers enjoy better career opportunities, more flexible shifts, and a healthier work-life balance across our partnered Trusts.

Career Progression access to Learning & Development opportunities, so that you can take on new roles and challenges

Work-life Balance flexible shifts, committed shifts, wellbeing resources and build paid annual leave

Opportunity & Access over 50 partner NHS Trusts to give you the flexibility of choice to work how and where you want

Job description

Job responsibilities

Job Title: Service Manager

Band: 8a

Department: CBU 2 - Surgery

Manager Job Title: Associate Director of Operations

JOB PURPOSE

To provide effectiveoperational management, leadership, expertise, advice and support to the CBU toenable the delivery of CBU performance and business objectives. The role willwork alongside matrons in ensuring that performance and business continues todeliver the highest quality of care to patients and their families to deliverNational Targets.

Work with the AssociateDirector of Operations, Clinical Director and Associate Director of Nursing toensure the safe, effective and efficient overall management, to providecapacity and demand information to plan and implement service delivery.

The post-holder will be responsible forensuring that key business, quality, financial, service effectiveness andperformance targets are maintained. The role will require close liaison withthe other CBUs in providing comprehensive support within specialty areas.

Development of business cases andcapital bids to support service development initiatives and assist theAssociate Director of Operations and Clinical Director in the business planningcycle.

To consistentlymaintain and improve patient care and experience, as service change isimplemented.

To provide day to dayoperational management of the CBUs.

To work closely with medical staff toensure that departments runs efficiently.

ROLE OF YOURDEPARTMENT

The role will be to support theoperational and strategic aims of the Clinical Service Units, developing andmanaging a culture of change which drives efficiency, effectiveness and improvepatient outcomes.

ORGANISATION CHARTRESPONSIBILITIES(Budgetary/Supervisory)

The post holder willwork in close liaison with the Associate Director of Operations and theClinical Director to consistently ensure the quality of patient care throughefficiently and effectively managing the department. The post holder will havecontinuing responsibility for the department including management of identifiedstaff and delegated financial resources.

The post holder will beexpected to supervise and line manage designated teams within the clinicalnetwork team.

Budget manager asdesignated and authorised signatory.

The post holder willlead in the interpretation, analysis and implementation of national and localpolicy and procedure, to ensure expected and explicit standards of clinical andmanagerial practice are in place.

KEYRESULTS AREAS (Including Responsibilities and Authority)

The post holder will have responsibility forthe setting of service and managerial standards of care.

Clinical Care

Workingon their own initiative, the post holder will contribute to the efficient andeffective provision of services within the CBU by:-

Being responsible for the day to dayoperational management within the CBU.

Ensuring good communication across theteam, the wider Trust and with external organisations and members of thepublic, including transmission of confidential information.

Taking an active approach in supportingthe Associate Director of Operations in ensuring services are delivered to ahigh standard.

Monitoring the budget within the areasof responsibilities, ensuring appropriate use of resources to gain best valuee.g. procurement of supplies and equipment.

Being involved in budget setting,identify cost pressures within service areas in conjunction with the ClinicalDirector and take appropriate actions.

Prepare service development and capitalbids and business cases using activity, quality and financial information.Ensure they are cost effective and consistent with priorities within theTrusts strategic framework.

Co-ordinate and work with otherdepartments to ensure patient care flows are appropriate.

Analyse and monitor information toassess performance against service level agreements/contracts in order toachieve required service provision.

Collate, analyse and interpret a rangeof financial activity, staffing and other information to support and informservice planning and delivery.

Meet key performance objectives andtargets within the CBU and support the Trust as a whole in meeting the overalltargets and key performance indicators.

Act as lead for service developments andaudit activity, along with any research initiatives.

Ensure that complaints, incidents andissues identified are actioned appropriately and in a timely manner, to ensurecontinuous quality improvement. Lead complaint investigations and preparecomplaint responses and action plans using analytical skills to identify keyissues and assess how to resolve them.

Facilitate the development of effectivemulti-disciplinary teams within the CBU. Communicate change principles andpractices to staff and overcome resistance to change using listening,compromising and persuasive skills as change management tools.

Develop excellent working relationshipswith internal and external staff at all levels in order to communicate andimplement service development and NHS policy.

Represent the Trust at relevantcorporate and clinical networks both in own right and on behalf of theAssociate Director of Operations.

To assist with any other duties as seennecessary by the Associate Director of Operations which are consistent with thegrade.

Work is managed rather than supervised.Manages own workload.

Develop own skills through training andattend mandatory training events as relevant within the sphere of the role.

Strictly adhere to all hospitalpolicies, in particular, confidentiality of patient information, at all times.

Be aware of any 18 week and 6 weekperformance issues within the designated specialities taking action to ensurecompliance, escalating risks in capacity to the Clinical Director and AssociateDirector of Operations.

ProfessionalLeadership

Demonstrate a professional approach towork and act in accordance with theleadership behaviours agreed for the Trust.

Create an environment which ischallenging, stimulating and supportive to staff and ensure new initiativeswhere appropriate.

Through communication with the staff,ensure that patients needs are met.

Ensure effective team working takesplace across the CBU.

Person Specification

Experience

Essential

• Significant operational management experience in a complex NHS setting
• Experience of project management

Desirable

• Knowledge and experience of hospital information systems
• Awareness of 18 weeks
• Knowledge and Awareness
• Knowledge and experience of hospital information systems
• Awareness of 18 weeks
• Awareness of Choose and Book
• Knowledge and experience of hospital information systems
• Understanding of the environment and activity issues related to the CSUs.
• Knowledge of process redesign methodology
• Breadth of management across different health care settings

Qualifications

Essential

• Post graduate level certificate or equivalent in management (or working towards)
• Level of knowledge, training and experience which equates to masters level qualification
• Track record of undertaking and successfully completing change management

Skills and Abilities

Essential

• Ability to work under pressure and to deadlines, paying attention to detail and quality of work.
• Ability to work on own initiative and prioritise own workload
• Leadership and influencing skills
• To recruit and develop staff
• Able to prioritise and manage within a busy operational role
• Information literacy- interpretation, analysis and presentation skills
• Excellent communication and interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please seeNHS Careers website (opens in a new window).

Employer details

Employer name

NHS Professionals Limited

Address

Barnsley Hospital Nhs

Pogmoor Road

Barnsley

South Yorkshire

S75 2EP

Employer's website

https://www.nhsprofessionals.nhs.uk/ (Opens in a new tab)