Service Manager-Medicine

York and Scarborough Teaching Hospitals NHS Foundation Trust; York; On-site; GBP 40,000 - 50,000; Full time

Job summary

A healthcare trust in Yorkshire is seeking a Service Manager for the Diabetes and Endocrinology team. This role involves providing daily management support and developing clinical services to ensure high-quality patient care. The ideal candidate will have strong administrative and leadership skills, with experience in managing staff and addressing patient concerns. Benefits include an NHS Pension Scheme, generous holiday allowance, and various support programs.

Benefits

Access to the NHS Pension Scheme

Generous holiday allowance

Relocation package up to £18,000

Confidential support via Employee Assistance Programme

Discounts on various services

Qualifications

• Strong administrative and leadership skills required.
• Experience managing staff and handling performance issues.
• Ability to monitor patient pathways and meet access targets.

Responsibilities

• Provide daily management support for smooth operations.
• Assist in developing clinics and scheduling.
• Monitor activity and waiting lists for access targets.

Skills

Organizational skills

Administrative skills

Leadership skills

Job description

An exciting opportunity has arisen to join the Diabetes and Endocrinology team as a Service Manager.

This role supports Medical Operational Management to deliver high-quality patient care.

We are seeking an organized individual with strong administrative and leadership skills. If interested in secondment, ensure you have your line manager's approval before applying.

Key Responsibilities:

• Provide daily management support to ensure smooth operations of all services.
• Assist in maintaining and developing clinics, appointment systems, and scheduling.
• Support in investigating and responding to patient complaints promptly, following Trust policies.
• Monitor patient pathways, activity, and waiting lists to meet access targets.

You will line manage secretarial and administrative staff, participate in recruitment, conduct personal development reviews, and handle disciplinary, grievance, sickness, and performance issues. Ensuring staff training and effective work allocation are also key aspects of the role.

For more information about working at our Trust, visit: https://yorkhospitals.pagetiger.com/hdjgxd

Our Benefits include:

• Access to the NHS Pension Scheme with retirement and dependants' benefits.
• 27 days holiday, rising to 33 days depending on NHS service.
• Relocation package up to 30% of salary (capped at £18,000) for hard-to-fill positions.
• Paid and unpaid leave options.
• Confidential support via Employee Assistance Programme.
• NHS Car Lease and Cycle to Work schemes.
• Various learning and development opportunities.
• Discounts on dining, travel, shopping, motoring, cinema, and finance.

For more details, visit our Staff Benefits pages. For informal inquiries, contact:

Name: Sarah Good
Job Title: Operational Manager
Email: [e-mail]
Phone: [phone]