Service Manager (Localities and Neighbourhoods)

inploi; Manchester; On-site; GBP 35,000 - 45,000; Full time

Job summary

A local council in Manchester seeks a qualified Social Worker for a pivotal role in leadership within the Integrated Neighbourhood Social Work Teams. The position entails overseeing Adult Social Care operations and collaborating with health and social care services. Ideal candidates should possess strong management skills, be passionate about the social care sector, and hold relevant Social Work qualifications. Excellent benefits and development opportunities are offered.

Benefits

Generous holiday allowance

Local government pension scheme

Enhanced family leave options

Access to discounts and perks

Professional development opportunities

Volunteering leave

Qualifications

• Qualified Social Worker with experience in management and leadership.
• Knowledge of how Social Work teams operate within neighbourhoods.
• Experience in delivering safeguarding services.

Responsibilities

• Oversee operational aspects of Adult Social Care.
• Drive the strategic direction of the service.
• Coordinate integrated care within community teams.

Skills

Management and leadership in health or social care

Knowledge of integrated health and social care systems

Leading with innovation and compassion

Promoting excellent social work/care services

Working with other health and social care services

Education

Social Work Qualification and registration with Social Work England

Job description

Working Hours: 35 Hours Per Week

Contract Type: Permanent, Full-Time

Additional Payments: Essential Car User Allowance

Closing Date: 2 August 2025

Closing time: 11.59pm

Interview Method: Face to Face

This Role is Subject to:

Qualification - Social Work Qualification and registration with Social Work England

Driving Licence – The successful candidate should hold a full clean driving licence as you will be required to drive a vehicle adhering to council regulations.

DBS (Disclosure and Barring Service) clearance - This post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.

Evidence of conduct in previous employment concerned with the provision of services relating to. Health or social care or Children or vulnerable adults

Proof of identity including a recent photograph

Full Employment history

Due to the upcoming retirement of an existing team member, an exciting opportunity has arisen to be part of our dynamic locality leadership team in the Integrated Neighbourhood Social Work Teams and some City-Wide Services within Adult Social Care.

The leadership team within Integrated Neighbourhoods and City-Wide Social Work comprises of 3 x Service Managers, reporting to the Strategic Lead, each with responsibility for 5 x teams.

The Service Manager for South Locality has responsibility for Adult Social Care within 4 x Integrated Neighbourhood Teams and the City-Wide Carers Team. Service Managers have responsibility for operational oversight and driving the ambitious strategic direction of the service.

In the MLCO, we have divided Manchester into 12 neighbourhoods and tailor care to local needs. This means that our teams work together in neighbourhoods. In a practical way, that means community health care teams (such as district nursing and therapy teams) and social care teams are based together, in what we call integrated neighbourhood teams (INTs). Being co-located means care can be planned and delivered in a seamless way in their local community with teams taking a joint approach around individuals.

Each INT serves a population of between 30,000-50,000 people – so typically works across two to four council ward areas. It has a leadership team made up of a neighbourhood lead, social care lead, nurse lead, health development coordinator and GP lead.

Teams also work with other partners in their neighbourhood – from Manchester City Council’s neighbourhood teams, local housing associations, police, mental health services and voluntary organisations. They focus their work around the needs of the individual and consider all the other aspects that might impact on health.

For an informal discussion, please contact the hiring manager, Orlaith Kelly- Strategic Lead, via email ([e-mail]) to arrange a convenient time to discuss the role.

The successful candidate will be proud and passionate about Manchester and the adult social care sector, a qualified Social Worker and have experience of:

• Management and leadership in a health or social care setting and have knowledge of integrated health and social care systems, and knowledge of how Social Work teams operate within Neighbourhoods
• Developing a culture of high support and challenge
• Leading with innovation, compassion and fairness in a high demand context
• Promoting and supporting the delivery of excellent social work/care and safeguarding service
• Knowledge and experience of working with other health and social care services to achieve positive outcomes for Manchester citizens

We’re the local council for one of the UK’s most vibrant and diverse cities.

Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

Benefits we offer

• Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
• A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
• Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
• Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
• Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
• A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
• Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.

Creating an Inclusive Team at Manchester City Council

At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.

Support During the Process

• Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
• Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.

Guaranteed Assessment Scheme

We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below:

• Members of the Armed Forces members or veterans
• Current or former care leavers
• Have a disability or long-term condition

When You Join Us

We’re a Disability Confident Employer, offering:

• A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
• Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
• A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.

For more information about the role or any adjustments, email [e-mail].

What we will need from you if you're successful

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement ofemployment.This is not arole we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.

Pre-Employment Checks

If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for. As a guide, these checks may include:

• Proof of Right to Work: You’ll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.
• References: We’ll require references from your current and previous employer(s).
• Proof of Qualifications: Evidence of qualifications relevant to the role will be required.
• Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.
• Driving Licence: If the role requires driving, we’ll need evidence of your valid driving licence.

These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.

Other relevant information

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

For more information about the role, please ensure that you read the role profile attached. Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.

Privacy Notice

Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.

Employment could affect your benefits, find out more here. Turn2us Benefits Calculator.