Service Manager - Ipswich

NHS; Ipswich; On-site; GBP 60,000; Full time

Job summary

Une unité de réhabilitation spécialisée recherche un responsable dynamique pour diriger une équipe multidisciplinaire axée sur l'amélioration des standards de soins pour les patients ayant des besoins médicaux complexes. Ce rôle implique la gestion complète du service, l'assurance de la conformité aux exigences réglementaires, et l'encadrement d'une équipe dévouée à l'amélioration des vies des personnes atteintes de lésions cérébrales.

Benefits

38 Days Annual Leave

Employee Assistance Programme (EAP)

Excellent training and support

Company Pension

Group life assurance

Long service and staff awards

Free parking

Qualifications

• Minimum de 5 ans d'expérience en gestion de maisons de soins enregistrées.
• Connaissance approfondie des exigences statutaires telles que les réglementations CQC.

Responsibilities

• Fournir un leadership professionnel et une gestion pratique au personnel.
• Gérer l'équipe de direction et veiller à ce que les standards de performance soient atteints.

Education

QCF (NVQ) Level 5 Diploma in Health and Social Care

Job description

The Chantry is a 2b brain injury rehabilitation/complex care unit. We are looking for an experienced and dynamic leader to push forward on quality improvement with experience of complex medical needs and working with regulatory bodies to improve standards.

Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units, and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries sustained through trauma, illness, substance abuse, and more to recover and meet their personal goals. Our employees are passionate about their jobs, and you will find a strong team spirit across our services with colleagues who always pull together and look out for each other.

Main duties of the job

About us:

The Chantry has been providing specialist neurological care for over 20 years and has built a reputation for quality, personalised, and innovative care and rehabilitation through its residential and community-based services.

Our service provides 26 residential beds with opportunities for professional growth across complex disability, high dependency care, and slow stream rehabilitation. We also offer innovative working approaches within the level 2 rehabilitation unit, which has 6 beds.

MAIN PURPOSE:

• To take overall responsibility for the effective management of all aspects of the service, ensuring the highest quality standards of care and treatment tailored to individual needs.
• To lead, manage, and direct a multidisciplinary team aligned with Brainkind's Strategic Plan and individual needs.
• To ensure full compliance with regulatory requirements and legislation, including maintaining registration as Registered Manager with CQC.

Additional about us

Brainkind is a charity dedicated to improving the lives of people with brain injuries in the UK. Our centres and units use expert neurorehabilitation to support recovery from various brain injuries. We value passionate employees, strong team spirit, and collaborative colleagues.

REWARDS:

• A competitive salary of £60,000 per annum
• 38 Days Annual Leave
• Employee Assistance Programme (EAP)
• Excellent training and support
• Company Pension
• Group life assurance
• Long service and staff awards
• Free parking

Job responsibilities

MAIN TASKS AND RESPONSIBILITIES:

• Provide professional leadership, hands-on management, and guidance to staff, influencing practices and attitudes.
• Manage the senior management team and lead clinicians where appropriate, ensuring performance standards and budget responsibilities are met, including staffing levels and financial management.
• Oversee recruitment, employment practices, and statutory responsibilities, including induction, training, and staff leave planning to ensure safe and effective service operation.

For full details, please review the complete job description and person specification.

Person Specification

Qualifications

• QCF (NVQ) Level 5 Diploma in Health and Social Care or equivalent qualification.
• In-depth knowledge of statutory requirements such as CQC regulations and outcomes.
• Minimum of 5 years managing registered care homes.
• Valid UK Driving Licence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure check will be required to assess any criminal convictions.