Service Manager - Intervention, Advice & Support

Helping Hands; Wigston; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Birthday leave

Volunteer leave

25 days + 8 statutory holidays

Job summary

Helping Hands Community Trust in Wigston is seeking a Service Manager to lead the Intervention - advice and support services and help shape the next chapter of growth. The role requires an experienced leader who can drive delivery for individuals and families with care and impact.

Working closely with the Head of Service and CEO, you will grow this area, ensure high-quality advice, and help reduce hardship within the local community.

Qualifications

• Experience leading the Intervention - advice and support services.

Responsibilities

• Lead and develop the Intervention - advice and support services.
• Collaborate with the Head of Service and CEO to grow this area.
• Deliver high-quality advice and support to individuals and families.

Skills

Service management experience

Leadership

People management

Job description

Helping Hands Community Trust is a local charity at an exciting time of growth, and we are looking for an experienced, passionate and dedicated Service Manager to lead our Intervention - advice and support services. Our vision is a community where every person has the confidence, tools and opportunities to thrive, free from poverty, deprivation and isolation. Our mission is to provide free, independent and non-judgmental advice that tackles the root causes of hardship. We listen with care, give people the time and space they need, and offer clear, practical steps to help them move forward. We believe everyone deserves equal access to support, and we work alongside people for as long as they need us. Working closely with our Head of Service and CEO, you will play a key role in developing and leading this growing area of work, helping us deliver advice and support that make a real difference to individuals, families and our wider community.

We are a friendly, down-to-earth charity looking for the right person to help shape our next chapter. In return, we offer a generous holiday package of 25 days + 8 days statutory, increasing with length of service, birthday leave, volunteer leave and, most importantly, the opportunity to be part of something wonderful and make a real difference in our local community.

£31,746 - £33,670 per year Full-time Permanent Charity Support

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Actively Interviewing

• Community Development Diversity and Inclusion Education Housing and Homelessness