Service Manager Inpatients

Berkshire Healthcare NHS Foundation Trust; Reading; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Flexible working options

27 days' annual leave

NHS pension scheme

Learning and career development

Cycle to Work

Discounts for retailers

Staff networks for equality

Maternity, paternity, adoption leave

Free parking

Job summary

Berkshire Healthcare NHS Foundation Trust is seeking an inspirational Service Manager to provide clinical and operational leadership across Mental Health Inpatient Wards. Reporting to the Head of Service Inpatients, you will lead Ward Managers and multidisciplinary teams to deliver safe, compassionate, person-centred care.

You will shape clinical governance, drive service improvement, and work with partners across Berkshire to meet national standards.

Qualifications

• Experience leading inpatient mental health services.
• Strong governance, risk management and regulatory compliance.
• Ability to work with multidisciplinary teams and partners.

Responsibilities

• Provide compassionate clinical and operational leadership for Mental Health Inpatient Wards including line management of Ward Managers
• Work with Senior Leadership Team and multidisciplinary teams to deliver safe, high-quality, person-centred care
• Lead clinical governance, quality improvement, risk management and regulatory compliance
• Promote recovery-focused practice and positive service-user and family experience
• Support strategic development, transformation and integration of inpatient services with local and national priorities

Skills

Clinical leadership

Operational leadership

Governance

Quality improvement

Regulatory compliance

Workforce development

Stakeholder engagement

Job description

Are you an experienced mental health leader looking for an opportunity to make a real difference across inpatient services? We are looking for an inspirational and compassionate Service Manager to provide clinical and operational leadership across our Mental Health Inpatient Wards.
Reporting to the Head of Service Inpatients, you will play a pivotal role in ensuring our wards deliver safe, high-quality, responsive and person-centred care for people with severe and complex mental health needs. You will provide visible leadership to Ward Managers and multidisciplinary teams, supporting a culture of excellence, recovery, inclusion and continuous improvement.
Working as part of the Senior Leadership Team, you will contribute to clinical governance, service transformation and strategic planning, while ensuring services meet local and national standards, quality indicators and regulatory requirements.
This is an exciting opportunity to shape the future of inpatient mental health care, strengthen partnership working across the wider system and enhance the experience and outcomes of service users and their families.
If you are an innovative leader who can inspire teams, navigate complexity and turn strategic ambitions into high-quality care, we would love to hear from you.

• Provide compassionate clinical and operational leadership for Mental Health Inpatient Wards including line management of Ward Managers
• Work with the Head of Service, Senior Leadership Team and multidisciplinary teams to deliver safe, high-quality, person-centred care
• Ensure inpatient services work effectively as part of Berkshire's wider Mental Health Services, developing pathways and strong partnership working with community and system partners
• Lead clinical governance, quality improvement, risk management and regulatory compliance, ensuring achievement of national and local standards
• Promote recovery-focused practice, patient choice, clinical excellence and positive service-user and family experience
• Support the strategic development, transformation and integration of inpatient services in line with local and national priorities
• Lead workforce development, supporting recruitment, retention, engagement and effective use of resources
• Champion patient and public involvement, ensuring service-user and family voices shape service development
• Maintain effective communication with internal and external stakeholders, providing expert advice on clinical management and practice
• Support 24/7 duty management and on-call arrangements for Prospect Park Hospital
• Keep the Head of Service informed of emerging clinical, workforce and operational issues, deputising as required
• Promote a culture of quality, safety, dignity, recovery and continuous improvement across the service

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our Values At Berkshire Healthcare Are

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

For further details / informal visits contact: Name: Michelle Mbayiwa Job title: Head of Mental Health Inpatients Email address: [e-mail] Telephone number: 01189 605241