Service Manager In Care and Life Beyond Care (8279)

Norfolk County Council; Norwich; Hybrid; GBP 55,000 - 61,000; Full time

Job summary

Norfolk County Council seeks two Service Managers for the In Care and Life Beyond Care services in a countywide role. The managers will oversee child-centred services, ensuring effective delivery and positive outcomes for children and families in Norfolk. Applicants should have a Social Work qualification and management experience in social care. The role offers competitive salary and various employee benefits, including flexible working arrangements.

Benefits

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

'Norfolk Rewards' employee discounts

Local Government Pension Scheme

Qualifications

• At least two years management experience in a LA social care setting.
• Registration with Social Work England.
• Experience of working with Looked After Children or Care Leavers.

Responsibilities

• Support Team Managers in effective child-centred service delivery.
• Provide operational oversight for social care practice.
• Work on evidence-based decision-making and policy development.

Skills

Communication

Diplomacy

Analytical skills

Relationship-based practice

Creative problem-solving

Education

Social Work qualification

Job description

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Job Description

Two posts | Service Managers - In Care and Life Beyond Care| 8279 | permanent contracts | 37 hours per week | £55,147 to £60,676 per annum | Grade M | Countywide

I am Becky Harris-Cook, Head of the In Care and Life Beyond Care services and the Unaccompanied Asylum-Seeking Children Service here in Norfolk. I am currently looking to recruit two Service Managers to work within our Corporate Parenting Service. One will work with our In Care Service and the other with our Life Beyond Care Service, both posts are countywide.

As a leader you will support Team Managers in ensuring that there is effective and responsive child-centred service delivery, for our children, young people, their families and networks across the whole of Norfolk. You will work as part of the extended Senior Management Team, sharing responsibility for the overall management and delivery of Corporate Parenting services. You will also provide countywide operational oversight for social care practice and work with the Head of Service to ensure outcomes are as good as they can be and all our Children In Care and Care Leavers FLOURISH.

As part of the new ways of working you would support the Head of Service in ensuring effective and consistent communication and practice across the Service, organisation and with external partners. You will ensure that core ways of working are embedded in the workforce and work with external and internal partners to identify needs and meet these needs in service delivery, providing positive outcomes for children and young people in Norfolk.

You will have excellent communication and diplomacy skills, have strong relationship-based practice and be dynamic and enthusiastic as we journey towards helping all our YP flourish. Additionally, you will have strong strategic and analytical skills to understand and use data to aid in evidence-based decision-making as well as policy and procedure development. You will demonstrate an ability to manage complex issues with creative and at times bespoke care planning.

You will have at least two years management experience in a LA social care setting, a Social Work qualification, registration with Social Work England and experience of working with children or young people either as Looked After Children or Care Leavers. Please see the job description and person specification for further essential criteria.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependent on your job role and business need.
• Financial benefits such as:
  • 'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
  • Tax efficient ways of getting extra pension and new bikes
  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
  • A payment if you refer someone you know to a hard to fill job

You can find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 12 June 2025

All other applicants closing date: 22 June 2025