Service Manager In Care and Life Beyond Care

CEMP; East Devon; On-site; GBP 55,000 - 61,000; Full time

Job summary

CEMP is seeking two Service Managers for the Corporate Parenting Service in Norfolk. These roles require strong leadership and management skills to deliver high-quality care for Looked After Children and Care Leavers, providing support to team managers and collaborating with partners to meet needs effectively.

Benefits

Generous holiday entitlement

Health and Wellbeing services, including physiotherapy and counselling

Flexible working options

Employee discounts through Norfolk Rewards

Local Government Pension Scheme

Tax-efficient pension and bike schemes

Referral bonuses for hard-to-fill roles

Qualifications

• At least two years of management experience in a local authority social care setting.
• Registered with Social Work England.
• Experience working with Looked After Children or Care Leavers.

Responsibilities

• Support Team Managers to ensure effective service delivery for children and young people.
• Oversee social care practice operationally across the county.
• Collaborate with partners to improve outcomes for children and young people.

Skills

Communication

Diplomacy

Strategic skills

Analytical skills

Relationship-based practice

Data-driven decision-making

Education

Social Work qualification

Job description

Two posts | Service Managers - In Care and Life Beyond Care | 8279 | permanent contracts | 37 hours per week | £55,147 to £60,676 per annum | Grade M | Countywide

I am Becky Harris-Cook, Head of the In Care and Life Beyond Care services and the Unaccompanied Asylum-Seeking Children Service in Norfolk. We are recruiting two Service Managers for our Corporate Parenting Service, one for the In Care Service and one for Life Beyond Care, both countywide.

As a leader, you will support Team Managers to ensure effective, child-centred service delivery for children, young people, their families, and networks across Norfolk. You will be part of the extended Senior Management Team, sharing responsibility for managing and delivering Corporate Parenting services. You will also oversee social care practice operationally across the county, working with the Head of Service to improve outcomes so that children in care and care leavers flourish.

In line with new working practices, you will support the Head of Service in maintaining effective communication and practice standards across the service, organization, and with external partners. You will embed core working methods within the workforce and collaborate with partners to identify and meet needs, ensuring positive outcomes for children and young people in Norfolk.

The role requires excellent communication and diplomacy skills, relationship-based practice, and a dynamic, enthusiastic approach. You should possess strong strategic and analytical skills, capable of using data for evidence-based decision-making, policy development, and managing complex issues with creative, bespoke care planning.

Applicants must have at least two years of management experience in a local authority social care setting, a Social Work qualification, registration with Social Work England, and experience working with children or young people as Looked After Children or Care Leavers. Please refer to the full Job Description and Person Specification for further criteria.

We recommend reading the full Job Description and Person Specification before applying to ensure you meet the criteria.

Benefits of working with Norfolk County Council include:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services, including physiotherapy and counselling
• Flexible working options such as flexi-time, part-time, remote, and hybrid working
• Employee discounts through Norfolk Rewards
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (if applicable)
• Travel expense advances
• Local Government Pension Scheme with employer contributions, life assurance, and dependants' pensions
• Tax-efficient pension and bike schemes
• Tax-efficient car lease scheme for greener travel
• Referral bonuses for hard-to-fill roles

For more information, see our Terms and Conditions.

Existing Norfolk County Council employees: You can view and apply for vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

Note: Priority consideration may be given to current employees at risk due to restructuring or in redeployment.

Redployment closing date: 12 June 2025

All other applications close on: 22 June 2025