Service Manager in Ashford)

Ad Warrior Ltd; Ashford; On-site; GBP 35,000 - 44,000; Full time

Job summary

A healthcare services provider in Ashford is looking for an experienced Service Manager to lead their Substance Misuse Service at HMP & YOI Bronzefield. The successful candidate will manage a multidisciplinary team, ensuring compliance and high standards of care while working closely with NHS and prison leadership. The role offers a salary range of £35,344 - £43,662 per annum depending on experience, with a permanent, full-time contract.

Qualifications

• Proven experience in managing substance misuse services.
• Strong understanding of trauma-informed and gender-responsive care.
• Ability to lead multi-disciplinary teams.

Responsibilities

• Oversee delivery of integrated clinical and psychosocial interventions.
• Ensure compliance with regulations and high standards of care.
• Develop relationships with NHS partners and prison leadership.

Skills

Leadership

Clinical intervention

Stakeholder management

Job description

Overview

Service Manager

Salary: £35,344 - £43,662 per annum (Depending on experience)

Vacancy Type: Permanent, Full Time

Closing Date: 5 th November 2025

Location: HMP & YOI Bronzefield, Woodthorpe Road, Ashford, TW15 3JZ

Service Area: Substance Misuse - Health & Wellbeing Services

About the Role

The Forward Trust delivers both clinical and psychosocial substance misuse services across Surrey prisons, working in close partnership with NHS Trust healthcare providers. Our approach is trauma-informed, gender-responsive, and designed to provide holistic, recovery-orientated support tailored to the specific needs of each prison and individual service user.

We are now seeking an experienced and motivated Service Manager to lead our Substance Misuse Service at HMP & YOI Bronzefield, a progressive and dynamic women\'s prison serving courts across the South of England.

As Service Manager, you\'ll oversee a dedicated multi-disciplinary team delivering integrated clinical and psychosocial interventions as part of our Health and Wellbeing framework. You\'ll ensure high standards of care, regulatory compliance, and strong performance across the service, while developing effective relationships with key stakeholders including NHS partners, commissioners, and prison leadership.