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Service Manager Home Treatment Team

NHS

City Of London

On-site

GBP 64,000 - 72,000

Full time

Today
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Job summary

A local health organization in London is seeking a Service Manager for their Home Treatment Team. The role involves leading a multidisciplinary team, ensuring operational effectiveness, and facilitating crisis intervention. Ideal candidates must have a recognized professional qualification, senior management experience, and strong leadership skills. This position offers a salary range of £64,156 to £71,148 plus HCAs with various benefits including flexible working options.

Benefits

Generous pay, pensions and leave
Flexible work-life balance
Career development opportunities
NHS discounts
Counselling services

Qualifications

  • Senior Management Experience in running large multidisciplinary teams.
  • Experience of managing budgets and resources effectively.
  • Experience of involving service users and carers in the development of services.

Responsibilities

  • Ensure timely admission and discharge from hospital.
  • Promote the engagement of carers and families in the care pathway.
  • Identify commercial opportunities within the clinical service.

Skills

Leadership skills
Effective communication
Crisis management

Education

Recognised Professional Qualification in Health or Social Work
Management course
Job description

Go back South London and Maudsley NHS Foundation Trust

Service Manager Home Treatment Team

The closing date is 14 October 2025

An opportunity has arisen for Clinical Service Lead for Southwark Home Treatment Team. Based at The Maudsley Hospital, Denmark Hill.

The role involves managing the Borough's Home Treatment Service working closely with the Right care Team, Acute Referral Centre, Liaison and Community Teams to ensure early intervention in crisis and reduction in the reliance on bed based services for people in mental health crisis.

The Home Treatment Teams provide 7 day a week, crisis assessment and intensive home treatment to patients with the aim of preventing admission where possible or if admission is required facilitating earlier discharge. The Service Manager post is Monday to Friday 9-5 with some flexibility required. You will also be required to participate in the Trust wide on-call system.

The post holder will provide leadership within the borough for ensuring smooth interface working between services to ensure timely admission and discharge from hospital.

The post holder will provide line management and clinical & operational leadership to the team, working closely with the Consultant and Advanced Practitioners within the team to maximise effectiveness and efficiency of service provision. The aim is to ensure integrated clinical, operational, quality and financial outcomes are achieved within the service line.

Please see attached JD for further information.

Main duties of the job

To provide demonstrable assurance that the resources available achieve efficiencies, reduction of waste and improvements in clinical quality.

To measure outcomes to demonstrate achievements against care pathway standards.

To promote the engagement of carers and families in the care pathway.

Responsible for ensuring high levels of operational effectiveness, including throughput, resource utilisation and the attainment of performance targets within service lines.

To work in partnership with housing providers, faith organisations day centre staff, outreach teams and other agencies providing support to the client group

For further details , please see attached JD.

About us

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer

Some of our benefits are highlighted here:

  • Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
  • Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.
  • Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
  • Car lease, our staff benefits from competitive deals to lease cars
  • Accommodation, our staff benefits fromkeyworker housing available which is available on selected sites
  • NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.

Other benefits include:

  • Counselling services
  • Long service awards
  • Cycle to work scheme
  • Season ticket loan
  • Staff restaurants
Job responsibilities

To ensure the delivery of service within the resources available whilst maintaining the quality of service provision

To identify commercial opportunities within the clinical service and seek to achieve income Leadership

To support the development of a culture that promotes leadership through coaching

To line manage and performance manage team leaders/managers in accordance with Trust standards and protocols

To assist in recruiting, motivating, training, developing and retaining appropriate staff enabling them to have the skills, expertise and discretion to function effectively in their roles

Provide demonstrable assurance that staff have the appropriate skills and competence to deliver high quality care

To recruit/develop team leaders/managers who meet the organisational standards and measure performance against leadership and management competencies adopted by the Trust

To be a visible leader and be accessible to clinical staff, services users and carers.

To deputise for the General Manager as required.

For further details, please see attached JD.

Person Specification
Qualifications
  • Recognised Professional Qualification in Health or Social Work. (DipSW/CQSW), Mental Health Nursing (RMN), Psychology or any allied medical profession.
  • Evidence of continuing professional development.
  • Live Registration
  • RGN, MSc
  • Management course
Experience
  • Senior Management Experience in running large multidisciplinary teams
  • Experience of managing budgets and resources effectively
  • Experience of involving service users and carers in the development of services
  • Experience of individual and team Performance Management and Appraisals
  • Experience of project management.
  • Direct experience of working in a Crisis setting
Knowledge / Skills
  • Specialist clinical knowledge relevant to the service, including evidence based practice.
  • Understanding of the legislative and quality frameworks that govern provision of mental health and social care
  • Effective communications and interpersonal skills and proven ability to develop and manage key relationships at all levels
  • Understanding of working in a multi-cultural, inner city environment with diverse communities and complex needs.
  • Leadership skills especially the ability to lead and manage change through influence without direct management
  • Ability to support, manage and advise the team through difficult and challenging situations.
  • Ability to manage conflict effectively
  • Appreciation of the complexities of the role and how to balance clinical and non-clinical responsibilities
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

South London and Maudsley NHS Foundation Trust

£64,156 to £71,148 a yearper annum plus HCAs

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