Service Manager - Holiday Support & Improvement Lead

www.findapprenticeship.service.gov.uk - Jobboard; City of Edinburgh; On-site; GBP 100,000 - 125,000; Full time

Job summary

A specialised care service provider in Edinburgh seeks a Service Manager to lead their Holiday Support service for children with complex medical needs. You will oversee operations, ensure compliance, and drive continuous improvement. The ideal candidate has a passion for managing care services and a child-centred approach, making impactful decisions in a management role.

Qualifications

• Experience in managing care services for children with complex medical needs.
• Strong decision-making and prioritization skills in a fast-paced environment.

Responsibilities

• Run the Holiday Support service for children aged 5-18 years.
• Support evaluation and quality assurance across services.
• Maintain safe operating practices and ensure compliance.

Skills

Management and development of care services

Compliance focus

Child-centred approach

Job description

We are looking for a Service Manager inspired by our ethos, to run our specialised Holiday Support service for children with complex medical needs. This service operates during school holiday periods (excluding Christmas and New Year) from Monday to Thursday, providing care for children aged 5-18 years at Oaklands School, Edinburgh. The role involves assuming the position of Registered Manager, as the service is registered with the Care Inspectorate.

Role Overview

The Improvement Lead will support the Head of Service and Head of Partnerships in ensuring effective evaluation, quality assurance, and continuous development across all services throughout the year.

Candidate Profile

The successful candidate will be part of our management team, responsible for making decisions impacting the entire organisation. We are a values-led organisation that embeds collaboration and a child-centred approach in all we do. The role requires working at pace and managing competing priorities.

Ideal Candidate

• Has a genuine passion to manage and develop a specialised care service.
• Wants to be the organisation's service expert on holiday support, providing support and advice to other service managers and team leaders.
• Is driven to ensure the service is compliant and focused on improvement.
• Can work effectively to maintain and oversee safe operating practices.