Service Manager - Health and Care

AVS Newcastle ltd; North East; On-site; GBP 29,000; Full time

Job summary

Join a leading company as a Health & Care Service Manager, where you'll lead a dedicated team focused on delivering vital services to vulnerable communities in North East England. With a competitive salary of £28,507 and comprehensive benefits, this permanent role offers a rewarding opportunity to make a significant impact.

Benefits

36 days annual leave

Up to 6% contributory pension

Flexible working

Access to learning & development opportunities

Discounts via Blue Light Discount Card

Access to mental health and wellbeing assistance

Cycle2Work scheme

Interest-free commuting expenses loan

Qualifications

• Experience in managing staff and delivering high-quality services.
• Experience in a health or social care setting.
• Ability to manage and monitor budgets.

Responsibilities

• Ensure services meet national guidelines and local needs.
• Manage staff performance and quality of service delivery.
• Develop and maintain service contracts.

Skills

Leadership

People Management

Organisational Skills

Time Management

IT Literacy

Job description

Health & Care Service Manager

Location: Croft House, Newcastle, NE4 8SR with travel around the area Salary: £28,507 per annum

Hours: 35 per week (typically working Monday to Friday)

Contract: Permanent

Driving: Full UK Driving Licence (held for a minimum of 2 year) And Access To A Vehicle (business mileage paid)

Are you keen to lead an amazing team and the delivery of services which really make a difference to the lives of vulnerable people across North East England? We have a fantastic opportunity for an organised and motivated individual to join us as a Health & Care Service Manager.

A day in the life of our Health & Care Service Manager will involve:

• Ensuring Services are developed and implemented within the framework of national guidelines and to national expectations but flexed to meet local needs.
• Ensuring the area is working within targets & national plans; service standards are achieved and maintained.
• Working closely with the Business and Partnership Development Manager and Health Operations Managers to develop and maintain service contracts.
• Quality and performance management.
• Line management of staff.
  
  

To be a successful Health & Care Service Manager you'll need:

• Experience of managing staff, volunteers, services and projects
• Experience of working in a health or social care setting or voluntary organisation and delivering high quality services to people in need
• Excellent leadership and people management skills
• Comfortable working in a pressured and busy environment
• Organisational skills - planning, managing and monitoring own and others workload
• IT literate. Experience of using Outlook, word processing, presentation and spread sheet packages
• Ability to prepare, manage and monitor budgets
• Excellent time management skills - ability to respond to and prioritise a range of competing demands.
• Full driving license and access to own vehicle
  
  

Interested? Closing date for applications is 23.59 on 14th July 2025.

Please note that early application is encouraged, as we'll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the advertised closing date.

In Return For Your Dedication And Expertise, You'll Get

• Holidays: 36 days annual leave (incl. bank holidays) + option to buy 5 extra days (per annum).
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Assistance: Access to mental health and wellbeing assistance.
• Team Working: Champion our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.
  
  

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Together, we are the world's emergency responders

LNKD1_UKTJ